Looking For Cleaners In Brisbane?
Open The Door To A Sparkling Clean Home, Every Day!
Find Reliable Housekeepers & Cleaners In Brisbane
CLEANERS BRISBANE
You Enjoy The Brisbane Lifestyle. We’ll See To The Cleaning Up.
When one day is beautiful, and the next is perfect, the call to head out and enjoy the Brisbane lifestyle is ever present. And there’s so much living to enjoy!
With beaches, mountains, amusement parks, and more, right on your doorstep, there are a thousand things you’d rather be doing than household chores. Trouble is, those chores just keep piling up…
Well, we’ve got great news Brisbane!
As a Family Clean Member, you’ll be free to enjoy the fantastic Brissie lifestyle and come home to a fresh, clean and tidy house. #winning!
Simply let us know what you need. Then sit back and relax while our professional and experienced team matches you with a home assistant who will take care of all your household cleaning and chores – at an affordable flat hourly rate.
Cleaning (& More) Done Your Way
Our experienced team provides incredible housekeepers and cleaners in Brisbane. We understand that every home and family is different, and your housekeeping needs change from week to week. That’s why we offer a completely flexible service that can be tailored according to your priorities.
You can rely on our cleaners in Brisbane to do all the regular household cleaning you need as well as any ad hoc tasks, such as cleaning the patio ahead of Brisbane’s Riverfire, chopping up veggies for dinner or tidying the kids’ playroom after the holidays.
Simply select the amount of time you’d like our cleaners to spend at your place, and we’ll hand-match you with a reliable cleaner who will happily personalise and prioritise your tasks within the time allowed. This is all at one very affordable flat hourly rate (no extra for the extras here!).
MUCH MORE THAN JUST CLEANERS IN BRISBANE
Your One-In-A-Hundred Cleaner Will Go Above & Beyond.
If you’ve tried hiring cleaners in Brisbane before, you’ll know how frustrating it can be. There’s an endless amount of screening and interviewing and phoning around to be done; only to find that the cleaner you’ve hired is not right for the job.
In fact, finding that one-in-a-hundred cleaner in Brisbane who will take care of the myriad tasks involved in running your home is a lot like looking for the proverbial needle in a haystack.
Why struggle on your own, when you can rely on the professionals at Family Clean? Using our highly selective screening process we’ll search for your one-in-a-hundred ideal Home Assistant!
We draw on two decades of experience finding cleaners for Brisbane residents, and rely on our uncanny ability to spot talented and committed cleaners in Brisbane to find your perfect match.
Our members benefit from our highly selective screening process and ongoing support, which ensures that our cleaners in Brisbane provide a highly rated service.
As a Family Clean member, you’ll be matched with a fantastic human being, who finds satisfaction in taking care of all your household cleaning, organising and chores.
For every cleaner we send your way, we’ve screened out 99 others, which makes your new cleaner quite literally one-in-a-hundred!
Plus, all our cleaners in Brisbane are committed to actively getting to know the families and homes that they are paired with. So, they will be able to deliver the type of service that best suits your unique needs and preferences.
House Cleaning Brisbane
Awesome Cleaners In Brisbane
Imagine being able to kick back and relax at the end of the day, without having to face a mountain of chores. With our dedicated housekeepers and cleaners in Brisbane and surrounds, you can!
Simply get in touch, and we’ll hand-match you with a cleaner who will personalise their service to the needs of your home, at a time, frequency and schedule that works for you and your cleaner.
Spend more time on the things you love to do, while we keep your home in pristine condition and running smoothly.
All The Help You Need In One Simple Service
Here are just some of the perks of a Family Clean membership…
Highly Selective. Uncompromising Quality.
You can rely on Family Clean to provide only top quality, highly trustworthy and reliable cleaners in Brisbane.
Our Home Assistants are thoroughly screened to ensure that they all have squeaky-clean track records and deliver great service.
Free Replacements
As a Family Clean member, you’re assured of consistently great service. We take care of this in two ways:
Firstly, by nurturing long-term relationships between our cleaners in Brisbane and the people we match them with.
Secondly, we aim to make any transitions between cleaners as effortless as possible. In the event that your Home Assistant is called away for whatever reason, we solve the revolving door by providing members with free replacement support for up to 12 months.
Keeper Guarantee
We’ll move mountains in our search for your ideal housekeeper and cleaner in Brisbane. Our highly selective screening and recruitment, along with decades of experience in finding great people, ensures that we match our members with the best person for their home.
However, there are rare occasions when things don’t work out as planned. So… If, for some reason, you’re not entirely happy with your Home Assistant, simply let us know why, and we’ll search for a cleaner in Brisbane who’s a better fit. Plus, you’ll get your next service on us!
Your clean, your way
Our cleaners are Brisbane residents too, which means they understand the many varied cleaning needs that come with the Brisbane lifestyle. And they are always ready and willing to tackle any job that comes up – from coffee stains to kayaking gear, they’ve got you covered!
Whether you need help cleaning up your older Queenslander home, preparing for a family BBQ, sorting out the pantry or deep cleaning a grimy bathroom, our versatile cleaners will take care of all the demands of your Brisbane lifestyle.
We don’t stick to a set list of cleaning tasks, so you’re free to mix things up as much as you like!
Get All The Help You Need, When You Need It, In One Fully Inclusive Service.
Membership ($240) is paid at the time of booking and is separate from your regular service cost.
Get Started Right Away
You can book online right now – yep, even in your PJs! It only takes a few minutes to claim back hours of quality time that you can spend on the things you love – hooray for more time!
Get Reliable Cleaning & Much More In One Simple Service!
Regular & Deep Cleaning
Our cleaners in Brisbane can also include those deep cleaning jobs that you never have time for, along with your regular cleaning tasks as part of one simple service. Consider it all done and dusted! You can enjoy a fresh, fragrant and super-clean home, every day.
Housekeeping
Our crew can take care of all your household chores too! Whether it’s chopping the veggies for dinner, doing the ironing, watering your plants or organising the Tupperware drawer (perhaps even discovering where all the lids go), they’ll do it all!
Home Help
Need a little help around your home? We’ve got you!
Your Home Assistant will run errands for you, pick up the dry cleaning or groceries – they can even walk the dog!
Finding Your Ideal Cleaner in Brisbane is Easy
Book Your Brisbane Cleaner
Ready to tick things off your to-do list? Get cracking right now with our secure online booking system. When that’s done, give yourself a well-deserved high-five and head off to work, play or bed. We’ll take care of the next step.
We’ll Screen Cleaners In Brisbane To Find Your Perfect Match
As soon as we receive your booking, we’ll consider your requirements and hand-match you with our cleaners in Brisbane. Using our highly selective screening process, we’ll find your one-in-a-hundred ideal cleaner.
Our difference? We’re not into Tinder-style swipes around here! Unlike other service providers, we don’t roll the dice when it comes to quality. This is a labour of love and it could take up to two weeks. But don’t worry, we’ll keep you in the loop.
We’ll Introduce You To Your Home Assistant
Once we’ve found that special individual who’ll take care of your home as though it were their own, we’ll send you a confirmation text or email. In this confirmation message, you’ll find a photo, along with a bio and contact details for your new Home Assistant.
Your Home Assistant will be in touch with you shortly to arrange a start date and time for your first service.
First Visit: In-Person Introduction & Walk Through
Good communication forms the cornerstone of your relationship with your Home Assistant. And this foundation is laid during their first visit to your home. We ask that you be there in person to meet your Home Assistant.
This will give you the opportunity to walk them through your home and to discuss your preferences and priorities. So, they can get to know what you’d like done as well as when, how and how often you’d like it to be done. Feel free to mention any little quirks, such as how you arrange ornaments and cushions or how you loop the loo roll.
Your cleaners will be able to tell you what can be achieved in the time allowed, so you can prioritise certain tasks. Since we don’t follow a generic cleaning checklist, you’ll be able to prioritise and tailor each service to meet your needs.
Mother Duck Check In & Follow Up
Our client experience team, affectionately known as the Mother Ducks, will check in shortly after your first service to answer questions and ensure that you are happy with your Home Assistant.
We will follow up regularly and provide any support required so that you and your Home Assistant are both happy and satisfied.
We are always eager to hear your feedback. So, from the moment you book, you’re welcome to contact our Mother Ducks as often as you like. Send us all your questions, ideas and suggestions – we love hearing from you!
Keeper Guarantee
We’ll move mountains in our search for your ideal housekeeper and cleaner in Brisbane. Our highly selective screening and recruitment, along with decades of experience in finding great people, ensures that we match our members with the best person for their home.
However, there are rare occasions when things don’t work out as planned. So… If, for some reason, you’re not entirely happy with your Home Assistant, simply let us know why, and we’ll search for a cleaner in Brisbane who’s a better fit. Plus, you’ll get your next service on us!
FAQs
What is the difference between a cleaner and a Home Assistant?
Our Home Assistants do everything regular cleaners in Brisbane would do PLUS a whole lot more!
While cleaning is always at the heart of what we do, our service offering extends way beyond regular cleaning jobs. And we choose our Home Assistants accordingly.
We specialise in identifying and recruiting people who are much more than just cleaners in Brisbane. We select individuals who are service minded and enjoy creating a clean, harmonious and organised home environment where Brisbane residents can thrive.
The unique superpowers we look for in our Home Assistants include boundless energy, incredible organisational skills, a natural affinity for creating order from chaos, and a willingness to tackle the jobs that you don’t have time for (think cleaning the oven, bathroom grime and skirting boards).
Our highly selective search and recruitment of cleaners in Brisbane with these added X-factors, enables us to provide you with a versatile all-rounder with the flexibility to meet the changing demands of everyday life in Brisbane (think prepping the kids’ lunches, unpacking your grocery delivery or raking up leaves in the garden).
Our Home Assistants are real people, each with their own special interests and skills (there are foodies, mums, pet lovers and avid gardeners – to name a few). We use our knowledge of these skills and your requirements to make your match.
If anything comes up that you’d like your Home Assistant to tackle, simply ask them about it. We’re sure that they’ll be happy to help.
Oh, and best of all… You can mix and match all these things for the same affordable flat hourly rate.
What’s included in my service?
The short answer? Whatever housekeeping tasks you need done!
We believe in giving you the freedom to choose what’s included in your service. And to change it from one visit to the next!
Running a busy Brissie household means your needs are bound to change from week to week, and generic cleaning services simply don’t work (here’s why). That’s why we’ve kept our service offering wide open, which means you get the service you need when you need it.
Simply book the amount of time that suits your budget and tell us which jobs take priority at each visit. It’s all up to you… Choose the same tasks at each service or mix things up as much as you need.
You can get the same service every week (think regular cleaning, floors, bathrooms, dusting) or enjoy a few weeks of consistent tasks followed by a deeper cleaning day whenever it’s needed (think cleaning the kitchen cupboards, cleaning louvres, washing windows or a thorough spring clean).
Or… You could chop and change from week to week according to what is happening in your home. For example, we could be watering the garden, taking out the trash and repacking the pantry one week; and helping with a post-party clean-up, tidying the kids’ playroom and prepping the guest room for in-laws the next. This arrangement gives you the ultimate flexibility at the same affordable flat hourly rate.
How much time should I book for each visit?
It’s best to book the amount of time that fits your budget.
Not sure how much cleaners in Brisbane can get done in the time you’ve booked?
No worries. Your Home Assistant will give you a clear indication of what is possible in the allocated time. Simply tell them what you’d like done, and they’ll work with you to prioritise tasks and ensure that the most important jobs get done.
Our flexible service offering means you can always add more time, trim down your priorities and/or rotate different tasks across visits.
Kindly note, there is a minimum booking time of three hours.
Is the membership and service fee the same thing?
These are separate. Here’s how it works…
The Nitty Gritty
Membership ($240)
- Membership ($240) is payable on booking.
- It includes screening, recruitment, ongoing support and much more (see below).
- Membership entitles you to a minimum of 12 months of free replacement support should your Home Assistant have to leave your service during the membership period. (This is not a rolling membership.)
- Membership payment will only apply again should you need a replacement Home Assistant after 12 months.
- Membership also entitles you to our Keeper Guarantee, which covers you in the unlikely event that your assigned Home Assistant is not “the one” for you. Simply tell us why, and we’ll find you a better fit. Plus, your next service is on us!
- Your membership fee is not a deposit for your first service.
- If we are unable to find a suitable Home Assistant within our two-week matching period, we will let you know and will happily provide you with a refund. Or… you can opt to wait as we continue our search.
- Once you have been matched, based on your initial booking, we are unable to offer a refund on your membership.
Service Fees
- Our service is charged at a flat hourly rate of $45 per hour, per Home Assistant, with a three hour minimum.
- This is paid directly to your Home Assistant on your service days.
How does Family Clean membership work?
Your Family Clean Membership ($240) is paid at the time of booking and is separate from your regular service fee.
Your membership fee includes our highly selective screening, recruitment and ongoing support processes, which ensure a long and mutually beneficial relationship between you and your Home Assistant.
We draw on more than two decades of experience finding cleaners for Brisbane residents. Over time, we’ve developed a sixth sense for identifying exceptional people who are passionate about helping you to get your household cleaning and chores done according to your priorities and preferences.
Our Home Assistant service is charged at a flat hourly rate of $45 per hour, per Home Assistant, with a three hour minimum. This is paid directly to your Home Assistant on your service days.
What are some of the perks members enjoy?
Highly Selective. Uncompromising Quality.
You can rely on the experienced professionals at Family Clean to provide only top quality, highly trustworthy and reliable cleaners in Brisbane.
Our Home Assistants are thoroughly screened to ensure that they all have squeaky-clean track records and deliver great service.
Free Replacements
As a Family Clean member, you’re assured of consistently great service. We take care of this in two ways:
Firstly, by nurturing long-term relationships between our cleaners in Brisbane and the people we match them with.
Secondly, we aim to make any transitions between cleaners as effortless as possible. In the event that your Home Assistant is called away for whatever reason, we solve the revolving door by providing members with free replacement support for up to 12 months.
Keeper Guarantee
We’ll move mountains in our search for your ideal housekeeper and cleaner in Brisbane. Our highly selective screening and recruitment, along with decades of experience in finding great people, ensures that we match our members with the best person for their home.
However, there are rare occasions when things don’t work out as planned. So… If, for some reason, you’re not entirely happy with your Home Assistant, simply let us know why, and we’ll search for a cleaner in Brisbane who’s a better fit. Plus, you’ll get your next service on us!
Your Clean Your Way
Our cleaners are Brisbane residents too, which means they understand the many varied cleaning needs that come with the Brisbane lifestyle. And they are always ready and willing to tackle any job that comes up – from coffee stains to kayaking gear, we’ve got you covered!
Whether you need help cleaning up after a flood, preparing for a family BBQ, sorting out the pantry or deep cleaning a grimy bathroom, our versatile cleaners will take care of all the demands of your Brisbane lifestyle.
We don’t stick to a set list of cleaning tasks, so you’re free to mix things up as much as you like!
Get All The Help You Need, When You Need It, In One Fully Inclusive Service.
Membership ($240) is paid at the time of booking and is separate from your regular service cost.
Get Started Right Away
You can book online right now – yep, even in your PJs! It only takes a few minutes to claim back hours of quality time that you can spend on the things you love – hooray for more time!
What should I expect at my first service?
Every home across the greater Brisbane region is different and everyone has different ideas about housekeeping.
Our Home Assistants believe in cleaning your place your way. So, we’re eager to hear exactly how you like things done. Whether you’re a neat freak who likes hospital corners or your style is more free-and-easy, we want to know!
Simply tell us your preferences, and within a couple of service visits, your Home Assistant will get to know your quirks and make every effort to arrange your home just the way you like it.
Start the journey right by being there in person to welcome your Home Assistant at your first service. Walk them through your home, explain your priorities and be honest about how you like things done.
Keep communication channels open with your Home Assistant throughout your relationship. The more feedback you provide, the better your Home Assistant will be able to tailor your service, until they know how to clean and organise your home just the way you like it.
You can provide feedback directly to your Home Assistant or pass it along to our Mother Ducks who will check in with you after your first service and regularly along the way.
Do I need to supply anything?
At Family Clean, we’re all about keeping things as clean and environmentally friendly as possible, while maintaining a safe environment for your family and your Home Assistant.
So, for hygiene reasons, we ask that you provide your Home Assistant with access to your household cleaning equipment (think vacuum cleaner, mops, buckets) and your preferred eco-friendly cleaning products (think cloths, brushes, multi-purpose cleaning agents, glass cleaners, floor cleaners/polishes).
This also ensures that your Home Assistant can use the exact cleaning agents required for any unique surfaces in your home and/or suited to your personal preferences.
Please make sure that your Home Assistant has everything they need to complete the tasks you have in mind for your service.
Kindly note: For best results, please ensure all equipment is in good working order. If your equipment is not performing well (e.g., your vacuum has very little suction power or your stick vacuum only has the energy for a quick 10-minute clean), this will affect the outcome of your service.
Looking For Cleaners In Brisbane?
From our family to yours… We’ve been sourcing fantastic cleaners for Brisbane residents since 1994. Let us help you find your ideal Home Assistant.
