The clean was one of the best I have ever had with any company. Such a fantastic job and Kuenzang was so friendly. Very very happy and looking forward to having Kuenzang clean my apartment long term.
Taylor M. Woolloongabba
Where do I even begin…?! I have tried 3 different companies over the past few months and each time the experience has been average to poor. Needless to say, I had very low hopes. But desperately needing help managing our household I gave Family Clean a shot.I think the absolute difference is their staff and their actual interest in doing their job with passion. I feel very fortunate for the cleaner I was assigned. A very honest and hardworking individual whom I felt immediately comfortable with. And to note, the end result was superb.
Rebecca F. Cannon Hill
I’ve just started having my home cleaned by Family Clean and my only regret is not doing it sooner! My lovely cleaners Lekey and Tshering have been doing an outstanding job. They’ve done absolutely everything that I’ve asked of them at a high standard, and are so friendly, professional and efficient. It has just been so magical walking into a clean house at the end of the week. I came home yesterday and my kitchen sink was so beautiful and shiny I almost cried!
Emma T. Hawthorne
We’ve been using Family Clean for a few years and they have found us great cleaners. We particularly love our new cleaners Gabriel and Carla. Such lovely people and they left all the stainless steel in the kitchen literally sparkling! Family Clean have many teams of 2 that can do the cleaning in half the time which is convenient. I definitely recommend them.
Yasmin C. Kelvin Grove
I just wanted to say that Caramlita has been absolutely brilliant. We love her! Caramilta’s communication is amazing and we find it easy to discuss what we need done, etc. What Caramalita can achieve in our weekly time frame is of a high quality and she takes it upon herself to do extra things we didn’t ask her to do but knows we like them done which is so great. I can’t stress enough how much happier we are with our new service and wished we had made the switch so much sooner.
Aimee D. Carina Heights
I got FC to do a bond clean for me recently. It was quite a tricky situation (logistically speaking), and they went to great lengths to make things go smoothly. The main thing that stood out for me was their good attitudes — from the friendly and helpful booking agent on the phone to the great communication from the cleaner on the day. Above all, though, the property manager (of the unit) passed the inspection. When asked, he recommended that I give a 5-star review. So here we are :-).
Chris G. Teneriffe
I just want to say thank you to you as a company, as your service and customer support is amazing. Since starting your cleaning service while here at Kangaroo Point, we have had two excellent cleaners – both Brazilian, so they know all about work ethic and they have both been such lovely people too. We will certainly continue to refer any friends and family to you.
Nikki G. Kangaroo Point
The Service was phenomenal – did exactly what we asked and made the house look pristine again. Also great value for money – I will definitely be enquiring further as to a regular cleaner.
Anthony H. Newmarket
Family Clean’s cleaners are well trained, reliable and do a fantastic service. I recently rebooked a regular cleaning service and my new crew are as fantastic as my old cleaner was when I first used Family Clean in 2010. Thank God you are still there Family Clean. Gumtree? Forget it.
Kris P. The Gap
Looking for a company to do an exit bond clean that is reliable and actually do what they say they will do can be tricky. From enquiring to booking to getting the job done, I had an absolutely seamless and professional experience with Family clean. The couple who did a stellar job cleaning the apartment went above and beyond. I also enquired about getting the carpets professionally cleaned last minute and they were able to send someone over the very same day which was fantastic. I got my FULL bond back! I highly recommend this company for any cleaning service you may need! You really get what you pay for and then some!
Lynn O. Greenslopes
From the moment I filled out Family Clean’s online form the service has been faultless! I was quickly matched with Viviana who messaged me the morning of the clean to remind me she was coming. She arrived on time and did a fantastic job. House was spotless and she was super friendly. We’ll be engaging Viviana on a regular basis for cleaning.
Damon B. Wooloowin
Nothing short of amazing. I thoroughly enjoyed coming home to a beautiful clean home. Gabriela was nothing short of amazing, she left my home spotless. Even made my children’s bed. I felt she went above and beyond and I was so impressed by her level of professionalism and attention to detail.
Katelyn C. Thornlands
Family clean was an easy business to deal with and we were matched with a polite, friendly cleaner who gets the job done. We have now hired him regularly on a fortnightly basis to clean our family home and would highly recommend this cleaning service.
Madeline C. Stafford
These guys do not disappoint. I have had a number of cleaners from them over the years (as they move on to future endeavours) and just when I think they couldn’t possibly send me a cleaner as good as the last, they have proven me wrong every time. Not only is their attention to detail superb, but they have all been thoroughly nice human beings. I have no hesitation in recommending Family Clean.
Carla McG. Tarragindi
We’ve had cleaners before but we were absolutely blown away by Dani’s work. Amazing!
Lauren E. Doolandella
My boys and I think Yeshi and Karma are 'the bees knees' and they provide an essential service, keeping me sane and able to keep on top of family life.
Megan L. Wooloowin
Everything went perfectly. Giovanni is personable and detailed ...this kind of dedication and pride in the clean is really impressive. You obviously hire and train well. Have recommended your company to many others!
Jodie B. Bulimba
I was very happy with the service provided by Carlos & Yenifer. They are thorough and flexible and forgiving of my piles of clutter :-). It is such a lovely feeling to have a clean home without fretting over how to find the time to do it all myself with everything else going on!
Janice W. Bulimba
Just wanted to let you know that Ludmila and Iago have been really fantastic and I am really happy with the service I’m getting. I’m actually paying the same amount as a previous service I was using and the difference in quality of clean is like chalk and cheese and they are lovely people who are easy to contact and are very accomodating to my needs I am extremely happy with your service and have recommended you to multiple people 🙂
Sophie T. Toowong
This was the best clean we have ever had done and the guys were fantastic. They were unfazed by the mess and completely willing to help, helping ease my guilt that I had let it get to that stage. Honestly, we were so delighted with the results and the “nothing is a problem for us” attitude. Couldn’t fault the service at all.
Maryanne T. Wellington Point
I can't speak highly enough of Ugyen and Choki. They are wonderful. I love the way the house looks and smells when they have worked their magic. Their standard never falters, everything is always sparkling clean. I love the way they arrange the cushions and fold the towels. I never want to lose them. I absolutely couldn't be happier with the service they provide to us. And on top of that they are lovely, lovely people.
Kerry M. Mookooka
...Her neatness, in making the home more comfortable and better arranged than before, the personal touches. She is a superstar. It’s a difficult job to do brilliantly. But an easy one to get by just doing! She was the former, and brilliant.
Dave L. New Farm
I have been with family clean for 3-4 years now and have always been so happy with the service. Everyone we dealt with have always done a fantastic job to my expectations and more importantly consistent at every service. Attention to detail and honesty are their great asset. Thanks for always doing a great job and keep up the great work.
Maryam V. Bardon.
We have nothing but positive feedback. My expectations were far exceeded and I would definitely recommend them to friends and family. I walked around the house in complete bewilderment... we are VERY happy customers! Thank you so much for providing such a great service!
Louise W. The Gap
Jessie and Dawa are a fantastic team. We’ve really noticed a difference with their clean compared to our last cleaners in terms of their attention to detail. It’s clear that they move items and clean rather than just clean around them (yes, others do this!) and the little things like cleaning my coffee pod machine and kitchen sink window. We are thrilled to have them.
Shari B. Westlake
Chhimi is an absolute lifesaver- my house is clean, tidy and is lightened by her wonderful and positive personality. I would recommend Chhimi and Family Clean to anyone 😊
Lucy B. Hawthorne.
At short notice Family Clean organised a cleaner for me on the day and time I wanted. I really liked having my designated cleaner's profile (including photo) sent to me beforehand, so I'm 'introduced' to my cleaner before they arrive. I'm super fussy and I couldn't fault anything
Alice M. Toowong.
Such care and attention to detail. By far and away the best cleaners I have used in Brisbane. The cleaners were delightful, so polite, so organised, brought their own products, although I had my own, they were just so lovely. I didn't even know they were in my house they carried on around me. Could not rate them more highly. They were so careful and considerate. Thank you.
Marisa B. Fig Tree Pocket.
I like how seamless the online booking flowed to the cleaner visiting the house for the first time. The cleaner I got was extremely polite and then, the important bit, did a great job. All the little extra things I asked her to do were no problem and she worked for exactly the amount of hours I was charged for. I will definitely be getting additional odds and sods looked after to ease the load of being a single Dad with a business to run.
Joe D. Stafford Hts.
I have been using Family Clean for 4 months now & I cannot rate them high enough. As a mum of 2 young children, coming home to a sparking clean house is the best feeling. Our cleaner Sofia sends me messages to check in & request feedback (which is always positive)! Thank you team for looking after our home to the highest standard at a great price!!
Sarah H. Toowong.
I just wanted to share with you how happy I am with my new cleaner! Much better than my previous cleaner (not from Family Clean). Not only did she do a great job cleaning… her attention to detail and work ethic is excellent. …very impressed with Family Clean and will be sure to recommend your service.
Jo O. Everton Park.
Luisa and Daniel are amazing. Thank have 100% trust in them. They coming, doing their magic and my house is beautiful clean. On the other side. My puppies Jackson loves Luisa. He always follows Luisa and getting some pats and scratches. Anyway there is nothing to improve. You can’t improve perfection.
Celka O. Kangaroo Point.
David and Kathy were amazing, their attention to detail was “second to none” and that’s a huge compliment from an “over the top” clean freak! The house is sparkling so thank you so much for sending such a professional crew to Spring Clean my home.
Mary G. Wilston.
Good cleaners are hard to find. Great cleaner are like unicorn poo, almost extinct. In Daniella and Nicholas from Family Clean we found the Unicorn. They made our bathrooms shine... everywhere, NOT just on the surface. Yep, they moved everything, cleaned and then reset. They cleaned with a toothbrush - old school. HIGHLY RECOMMENDED.
Kath R. Windsor.
Truly, I couldn't be happier with the spring clean service. Thinley and Tashi were incredibly thorough… and we have never had the house cleaned as thoroughly as it was due to their hard work. I would highly recommend them to anyone looking for a spring clean as they went well above and beyond my expectations.
Diana C. Oxley.
I made a very last minute booking and within the hour I was notified by Hannah that Gyeltshen and Karma would be arriving to my property! Great service and great clean! Definitely recommend the company and cleaners
Jessica R. Hawthorne.
OH MY GOSH - I am thrilled that we found Family Clean and have Manisha as our cleaner - I can't wait for her magic touch when she next visits! I also want to comment on the office support… this team are clearly committed to their mission and focused on the satisfaction of their customer. Thank you!
Diana M. Kenmore.
Family Clean was recommended to me and I am very happy with the end result and very happy to recommend this company to others. My cleaners were very pleasant, hard working and actually enjoyed doing the job. Thank you
Robyn D. New Farm.
Finally I have found a company who provides a great cleaner, and is extremely diligent with their follow up and customer service …it is a priority for me to ensure no nasty chemicals are used in my home... I found Family Clean to be really supportive of my requirement for this. I would totally recommend this company.
Nickie G. Kangaroo Point.
Family Clean are awesome! I’m usually a clean freak and never thought I’d get a cleaner in. I’ve used Family Clean I think 6 times throughout pregnancy. It was meant to be a once off — but somehow I keep coming back... I can’t rate them high enough. They must have great training because the cleaning styles of each cleaner is consistent… Highly recommend and worth every cent.
Kate B. Gaythorne.
From my initial enquiry call to follow up, Family Clean have provided exceptional service - and most importantly, a thorough clean! 10/10 Will continue to use Family Clean and would recommend to anyone quality cleaning and a friendly, professional service.
Emma A. Camp Hill.
Their work is faultless and they are always happy to address any little requests I have. They not only take care of my home with consideration and care they have enchanted my dog, and my kids truly excited to find how their toys are arranged on their beds.
Tracey K. Coorparoo.
We are very grateful that our paths crossed this week for the first time! Our house hasn’t had such TLC in the whole time we’ve lived here - 13 years!! You not only have a 5 Star+ work ethic, you’re truly honest caring people!! Thanks to you & Family Clean for placing you with us!!
Kay. K. New Farm.
We had a ‘spring clean’ today and couldn’t be happier! ...lovely and polite and asked us exactly what we wanted and went above and beyond. We will be using Family Clean for regular cleaning from now on.
Alisha W. Fortitude Valley.
I had the pleasure of meeting Andreise and Otto this morning and am delighted to relay what a positive experience it was. Their interpersonal qualities as well as attention to detail during the cleaning were both excellent and you’re very lucky to have them on the team. Thanks for the excellent experience.
TJ T. Kelvin Grove.
...it is refreshing to find a company consistent in their approach to customer care. Highly recommend Family Clean. True excellence in service.
Linda M. Holland Park West.
Absolutely blown away. By far the most easy and quickest booking for a cleaning service I have used - ever! ...attention to detail was impeccable and I couldn’t have asked for any better. I was even happier that they use all eco friendly products which means our furbaby was also happy!
Sally-anne R. Toowong.
