REVIEWS

22
JUL

"Best cleaners we’ve had through you or any other agency."

We love them - chimi and ugyen are the best cleaners we’ve had through you or any other agency. they’re also lovely with our kids and big greyhound, so highly recommend them to anyone

Liz M, Annerley

22
JUL

"Absolutely excellent as usual."

The work done was absolutely excellent as usual. We will certainly be getting the cleaning service again.

Coreen B, St Lucia

22
JUL

"Dust Buster number 1."

Chandrika continues to be Dust Buster number 1. She is very obliging and the furniture gleams under her touch.

Kath W, Holland Park West

22
JUL

"5 stars"

5 stars to Paloma! I was very satisfied with the standard of cleaning.

Linda W, Upper Mt Gravatt

22
JUL

"Lots done with his time"

I have been very happy with Eddie - he is very efficient and gets lots done with his time.

Jessica R, Seventeen Mile Rocks

21
JUL

"Grateful with the awesome cleaning work done"

My family is grateful with the awesome cleaning work done in our home. Thank you and we will contact Family Clean again for the next cleaning service.

Michael P, McDowall

20
JUL

"Highly recommend."

We have been using Family Clean for 4 years now and have had 2 different cleaners in that time. We have always found them to be very professional, trustworthy and do a thorough cleaning job. We highly recommend.

Leisl P, Taringa

20
JUL

"They are a godsend for my family"

Pema and Karma are great - reliable, communicate openly, are timely and are doing a great job cleaning our house. They use their initiative and clean additional things when needed. They’ve also been very flexible the couple of times I’ve needed to change our regular clean time around. They are a godsend for my family and I while we juggle full-time work and school.

Debra L, Brisbane City

20
JUL

"Friendly, punctual, and good with communicating"

All is going very well with Renata thanks. She is a great cleaner, friendly, punctual, and good with communicating for times etc. Very happy!

Anthony A, Alderley

20
JUL

"Just delightful "

I loved having Renata in my home. She did an excellent cleaning job and was just delightful

Tracy J, Aspley

19
JUL

"Really happy"

I'm really happy with everything thank you.

Jonene L, Stafford

19
JUL

"Pleased to have them "

Thanks for following up on Chimi and Norbu’s first visit. Everything went very well and we will be pleased to have them as our fill-in cleaners for the next few weeks while Thatiara and Jean are on holiday.

Loretta H, Newstead

19
JUL

"She cleans everything perfectly and always adds little touches"

She does a fantastic job (Paula) and I couldn't be happier! My hubby works fly in fly out so the weeks that I am on my own she is such an incredible help to me! I really don't have any negative feed back at all. Paula is always on time, when I am home she is very friendly to me and my kids and fur babies, She cleans everything perfectly and always adds little touches like arranging my kids toys on their beds. I am very happy with the service

Ashleigh F, Margate

18
JUL

"Going well"

All's going well with Matthias and Maria.

Narelle M, Labradore

18
JUL

"Take initiative and help out in many ways."

Cleaners have been fantastic! Very happy with the results so far. They even take initiative and help out in many ways. Hope to continue with them long term and will certainly recommend the company to others.

Matt B, Griffin

18
JUL

"Excellent job, quietly and efficiently. "

Ugyen and Rinzin do an excellent job, quietly and efficiently. Glad to have them coming to help us out as we have major health problems.

Lynda K, West End

17
JUL

"Lovely couple"

Still very happy with clean done by Dechen & Prabhakar. A lovely couple.😊

Mary C, The Gap

17
JUL

"Always do a thorough and efficient job"

Tshering and Phuntsho continue to do a great job! Everything is going well. T & P always do a thorough and efficient job and figure out excellently where to start from and how to sort things out around the place - each week the washing, for example, is in a different stage of disarray, but they always figure it out and I am very grateful for their assistance in managing this mammoth and never-ending task in our household. Thankyou very much :-)

Stephanie W, Indooroopilly

17
JUL

"Always love coming home to a spotless house"

I am very happy with them! They are great with the cleaning and with my dog too! Always love coming home to a spotless house after they have been

Erika M, Windsor

17
JUL

"Very, very happy "

I am very, very happy with the service that Ugyen and Choki provide.

Kerry M, Moorooka

16
JUL

"Much more done than I was expecting... the little details were not overlooked."

We had Kezang & Namgay come out yesterday to do a one off clean and I couldn’t be happier. We’ve never had a regular cleaning service before but I’d love to get them back again for a regular service as they did such a good job. They got so much more done than I was expecting in the 3 hours and the little details were not overlooked. They even made my daughters bed and arranged her stuffed animals.

Kate Mc, Lutwyche

16
JUL

"Outstanding"

Maria and Matheus are doing an outstanding job and we are extremely happy to have their help

Melissa D, Paradise Point

16
JUL

"Great experience"

Great experience would use again.

Susan M, Auchenflower

16
JUL

"We find them great "

We are very happy with Bibiana and Oscar so far thanks Kylie. No complaints we find them great and very willing.

Sue C, Taringa

16
JUL

"Always pleasant and reliable. "

I have no issues to raise in regards to Camila's cleaning of my unit. She continues to do a great job and is always pleasant and reliable.

Tim O, Hawthorne

14
JUL

"Sparkling clean when we’ve arrived home"

Ugyen and Choki have been really great so far! The house has been sparkling clean when we’ve arrived home, so we are really happy with their service. If you can pass on our thanks to them both that would be great.

Sarah B, Mansfield

14
JUL

"Couldn’t be happier."

Carolina did a wonderful job! I couldn’t be happier.

Brooke M, West End

13
JUL

"Very good"

The service from Louisa and Daniel has been very good, thank you.

Wendy H, Brisbane City

12
JUL

"Great first impression. "

Calianne made a great first impression. Very satisfied

Darren T, Chapel Hill

12
JUL

"​Very happy"

​Very happy with the first service. Thank you

Ian D, Chermside

12
JUL

"Lovely clean home"

5 stars for each category. I am very happy with my lovely clean home.

Sandy W, Nudgee

12
JUL

"We were very pleased. "

Everything is done really well. The website, tips, booking process and the lovely people who came out. We were very pleased.

Diana T, Holland Park West

12
JUL

"Fantastic!!"

Andrea & Erola today & they were fantastic!!

Kate. E, Arana Hills

12
JUL

"I could not be happier"

Murillo is excellent. I could not be happier with his clean.

Helen B, Kedron

12
JUL

"5 stars for Amanda & Bruna!"

5 stars for Amanda & Bruna! They were on time, very polite & did an excellent job - the place was sparkling when we got home. I gave them a key & look forward to them coming in 2 weeks.

Lizzie G, New Farm

12
JUL

"Wonderful"

Mimi is wonderful!

Sujata S, Brisbane City

12
JUL

"Absolutely thrilled to have them clean my house"

I couldn't be happier with the cleaning from Lobzang and Tashi. They're doing a fantastic job every single time and I'm absolutely thrilled to have them clean my house.

Tracey S, Kedron

12
JUL

"Seriously she was wonderful."

Seriously she was wonderful. I’ve been delaying getting a cleaner for ages and my phone was obviously listening to me and your ad came up on Facebook. It’s really been so easy to make the booking and then to get such fantastic service is just awesome. Will definitely refer you to my friends :)

Georgina M, Bardon

12
JUL

"We are more than pleased"

Everything is fine, thank you. Rafaela is very willing and able and we are more than pleased to have her.

Catherine W, Mount Gravatt East

11
JUL

"Definitely continue to use family clean"

It was lovely to come home to a sparkling clean home. Being the school holidays and having kids home the house was looking a bit worse for wear but is now gleaming. We will definitely continue to use family clean regularly to allow more precious family time.

Jasmine D, Ashgrove

11
JUL

"Went over and above."

Great friendly service and our cleaner Vicky went over and above. Looking forward to this being our weekly service!

Georgina M, Bardon

11
JUL

"Fantastic"

Lovely customer service experience and fantastic cleaning job!

Rebecca M, Coorparoo

11
JUL

"Their hard work makes our lives so much nicer!"

Hi, and I’d just like to respond by saying that David and Sandra are a wonderful young couple who are a pleasure to have in our home. I can always rely on them to be sweet, cheerful, and hard working. They are interested in my family and they love our dog! Their hard work makes our lives so much nicer! Thank you!

Alayne C, Cannon Hill

11
JUL

"Excellent - thank you!"

Gabriela & Felippe are excellent - thank you!

Natalie P, Kedron

11
JUL

"Very good"

The service was very good

Colleen F, Coopers Plains

11
JUL

"I’d recommend them to anybody!"

Flavia and Gus are amazing! Highly professional, very friendly and great at helping clean our place. I’d recommend them to anybody! Thanks

Anita O, New Farm

10
JUL

"Go the extra mile and do lots of little things that make you know they care"

We are VERY happy with Tashi and Lobzang. Tashi and Lobzang go the extra mile and do lots of little things that make you know they care. For example, my daughter and her toddler stay with us a couple of nights each week, and they folded his cot blankets, tidied up his mum’s bed – even re-made our bed which I thought I’d made, so that it looked like something from Home Beautiful!!! Plus they wipe down the kitchen cupboards which was not on my list and which the other team never did. So we are very happy with their effort and thank you for sending them.

Mary M, Middle Park

09
JUL

"Very friendly and very efficient"

Paula did a great job. Paula was very friendly and very efficient.

Pam P, Bracken Ridge

09
JUL

"Big thanks again to all the Family Clean mob."

Just sending some feedback on our cleaners. Wanted to say what a brilliant job Eddie did for us filling in for Natalia and also wanted to say what a marvellous job dear Natalia does for us on a regular basis. Hugely appreciate the work of both of them. Keep up the cool way you do things. And big thanks again to all the Family Clean mob.

Trent D, The Gap

09
JUL

"It has made such a difference to my life"

I have to say how happy I am with the service. Sandra and David are delightful people who are doing a fantastic job. The best thing I did was pick up a business card and make that call. It has made such a difference to my life.

Natalie R, Sherwood

08
JUL

"I highly recommend this business. "

I'm really impressed with the Family Clean experience. I contacted the company earlier in the week - really hoping they could do the first clean on the Thursday, which they organised really quickly. Juliana was on time, absolutely lovely and cleaned our place really well and we're keen to have her back each fortnight. The online booking system and email / sms to confirm the booking was so easy to use. I highly recommend this business.

Allyson L, Herston

07
JUL

"No issues at all"

We are very happy with their cleaning. No issues at all. Thank you.

Karen M, Paddington

06
JUL

"We are happy with our service"

Thank you. We are happy with our service :)

Daniella D, Ascot

06
JUL

"Thank you!"

Clean was great... thank you!

Gina W, Broadbeach

06
JUL

"A big THANK YOU to all!!"

My Mum is very happy and satisfied with the cleaning done at her home and find the cleaners very friendly and helpful. A big THANK YOU to all!!

Joyce W, Currumbin Waters

05
JUL

"Open to suggestions for improvements and very courteous"

Just regarding your request for feedback, Karma and Gyeltshen have cleaned our house 3 times now. We are quite happy with the results, they are really open to suggestions for improvements and very courteous, so we are happy to continue at this stage. Regards.

Monica N, Nathan

05
JUL

"We will have them forever!"

They are great, they have been flexible with time and do a great job. We will have them forever!

Neil C, Teneriffe

05
JUL

"They did a marvellous clean ( I am fussy!)"

A huge thanks to Karma and Jampel for spring cleaning our home on July 4th. This is the first time ever that I have had a cleaner(s) into my home as I have always thought I could do the job better/trust/cost etc but they did a marvellous clean ( I am fussy!) and I can’t believe how easy the whole process was.

Libby B, Paddington

05
JUL

"After every service I’m amazed at how beautiful our home looks"

We haven’t stopped services and have had Tashi and Lobzang looking after us on a regular basis. After every service I’m amazed at how beautiful our home looks. They must work so hard to get it to that standard every time. We are very happy with their service - they are accommodating, respectful and exceptionally good at what they do. Thanks

Julia H, McDowall

05
JUL

"We absolutely love Paula"

I just wanted to let you that we absolutely love Paula, she always arrives a little early and does an amazing job. She always asks if there is anything extra we need done and the house is immaculate. She is truly a credit to herself and to your company. Thank you so much. Kind regards.

Charmaine L, Cashmere

04
JUL

"Happy with all aspects"

We are very happy with all aspects.

Penny C, Newstead

04
JUL

"Definitely recommend"

The cleaning service is really good. I definitely recommend it.

Dongdi W, Morningside

04
JUL

"The best ever!"

You did very well friendly people and just did the best ever - Thanks!

Ove P, Ashmore

04
JUL

"Always goes above and beyond"

I am very happy with Kniki, she always goes above and beyond, she is happy and polite. I’ve had several cleaners over the past 10 years and Kniki would rate with the best couple. Some weeks my house is quite tidy and other times it looks like a bomb has hit it, but she always just gets to work and helps me get it back under control. Have a great day!

Jemima M, Bardon

04
JUL

"Dechen and Kinga are wonderful!"

Dechen and Kinga are wonderful! Thank you for your interest. Kind regards.

Sally P, Fig Tree Pocket

04
JUL

"He's fantastic!"

He's fantastic! couldn't recommend speak highly enough of Nima.

Mitchell D, Annerley

03
JUL

"What a great experience!"

What a great experience! Rose was very professional and pleasant, just got on with it and, completed the required areas to be cleaned perfectly. Thank you!

Mandeep K, West End

03
JUL

"Very happy"

I am very happy with service quality and professionalism. Regards.

Josh W, Nathan

03
JUL

"They even give me updates about my pet parrot because I'm not at home"

Will and Emily are doing a fantastic job. They are always happy to add things to the list when I ask and they even give me updates about my pet parrot because I'm not at home when they come. I'm always very happy with the service and communication from them. Thanks!

Amanda C, Indooroopilly

02
JUL

"Tatiane has been great"

Tatiane has been great, thanks for checking in!

Emily F, Auchenflower

02
JUL

"Reliable, punctual and do a great job"

Pema and Karma are reliable, punctual and do a great job. Thanks and kind regards.

Jo G, St Lucia

02
JUL

"Professional and always does things as requested"

I’m happy with Angela :) she’s professional and always does things as requested.

Adrianna A, Birkdale

02
JUL

"Very thorough and great with our dogs"

We were very happy with the clean by Ric. Very thorough and was great with our dogs. We’re also happy to continue with him fortnightly.

Leah W, Chapel Hill

01
JUL

"Great and to be recommended"

Nayara is great and to be recommended!

Jane B, Hendra

01
JUL

"Fantastic job, as usual"

Jean & Thatiara Did a fantastic job, as usual. I’ll continue to use their services at the new place.

Michael M, Teneriffe

28
JUN

"I am delighted... Highly recommend"

I phoned Family Clean on Tuesday, had a clear and concise discussion and had someone at my place within 24 hours. And what great service I received! Dorji was prompt, pleasant, attentive and thorough. He did a really excellent job and took great care with everything in my home. I am delighted to establish with him a fortnightly routine cleaning schedule. Highly recommend.

John B, New Farm

28
JUN

"I cannot recommend them highly enough ⭐️⭐️⭐️⭐️⭐️"

My cleaners Karma & Jampel were great. I have the cleanest windows in the street. I had the spring clean & my house was sparkling. They are highly professional, hard working & thorough. They are really sweet people too. I cannot recommend them highly enough ⭐️⭐️⭐️⭐️⭐️

Kerry K, Moorooka

28
JUN

"5 Star"

5 Star … the guys were awesome.

Craig S, South Brisbane

28
JUN

"Great!"

They’ve been great!

Kimberley G, Warner

27
JUN

"Incredibly impressed!"

Spectacular service from our cleaners—the best we have ever had and we are incredibly impressed! Thank you!

Kate & Matt I, Indooroopilly

27
JUN

"My dealings with this company has always been very professional, friendly and helpful."

We were assigned a wonderful cleaner called Tailine. She is lovely, always on time and incredibly thorough. A lifesaver for my husband and I as we're so short on time these days. My dealings with this company has always been very professional, friendly and helpful. Can definitely recommend!

Kayla E, Stafford

27
JUN

"Extremely professional"

Extremely professional and efficient

Sharon Q, Mermaid Waters

26
JUN

"We started a weekly clean with you last week and am so happy we did! "

Thanks Family Clean!! We started a weekly clean with you last week and am so happy we did! Our clean team were lovely and the place was sparkling after. So glad they will be back again soon! Highly recommend

Michelle G, Ashgrove

27
JUN

"no need to improve"

Very happy with her service, no need to improve

Margot B, Chelmer

27
JUN

"super efficient "

Suhag has been great, I’m really happy with the clean he is doing. He is super efficient and very keen to do things in the way we want them done.

Brooke L, Clayfield

26
JUN

"she just comes and does her thing, it’s great."

Marcela is awesome. She has really sorted out a good little system for us. We were giving her some lists to start with, now she just comes and does her thing, it’s great.

Mark M, Sandgate

26
JUN

"efficient and friendly"

Carmalita did a great job, efficient and friendly. Would recommend her service to others

Audrey G, Kelvin Grove

26
JUN

"excellent!"

Dorji and Tsering’s work was excellent! Thank you very much for making them available.

Maggie N, Ashgrove

25
JUN

"very happy"

Thanks very happy so far!

Anna M, Hawthorne

25
JUN

"fantastic!"

Daniele is fantastic!

Sandra C, Hollywell

25
JUN

"happy she was chosen for us. "

Kniki does a very good job and I am happy she was chosen for us.

Rob W, Wellington Point

25
JUN

"been very responsive to our needs."

Angel has been wonderful and doing a great job. He has been very responsive to our needs

Jen C, Everton Park

25
JUN

" took the time to understand what we wanted done"

Sunpreet & Amrit were great, took the time to understand what we wanted done and did a really good job. Easy to work with and kept me updated.

Nathan W, Wavell Heights

24
JUN

"awesome! "

Nima is awesome! It is so lovely coming home to a beautifully clean home. Thanks

Libby S, Camp Hill

24
JUN

"always happy to do anything extra that I ask"

I am very happy with the service from Tshering and Choki. They are a lovely team and always happy to do anything extra that I ask them to.

Wendy D, Nundah

24
JUN

"really paid attention to details"

Choten and Lemo did their first clean yesterday and have done such a wonderful job. They have really paid attention to details like the dusty wooden shelves in my bathroom. Our unit looks and feels so fresh and clean and it was a joy to come home to yesterday. I sent them a text to say thank you but thought I’d write to you as well.

Anna T, Fairfield

24
JUN

"I look forward to their visits"

I am very happy with Tshering and Yangka. I look forward to their visits every two weeks:) They leave our house so clean and refreshed. Thank you

Eileen O, Brighton

21
JUN

" My dog also thinks they are absolutely amazing! "

Andreise and Otto have just left and not only do they do a great job but are incredibly nice people who brighten my morning with their smiles! My dog also thinks they are absolutely amazing! Many Thanks for pairing us up.

Mary Mc, New Farm

21
JUN

"making our life easier "

Andreise & Otto who are the most lovely people! We live in a very old apartment that is falling apart and will one day be renovated, but in the meantime Andreise and Otto make it look habitable and clean. They have done everything I’ve asked for since coming to clean, making our life easier and giving us back time. I especially love the sparkling kitchen and the small touches in the way our new towels out, the arrangements in the lounge and the tidied up toiletries in my bathroom.

Shae H, Spring Hill

20
JUN

"By far and away the best cleaners I have used in Brisbane."

Such care and attention to detail. By far and away the best cleaners I have used in Brisbane. The cleaners were delightful, so polite, so organised, brought their own products, although I had my own, they were just so lovely. I didn't even know they were in my house they carried on around me. Could not rate them more highly. They were so careful and considerate. Thank you.

Marissa H, Paddington

20
JUN

"All the little extra things I asked her to do were no problem "

I like how seamless the online booking flowed to the cleaner visiting the house for the first time. The cleaner I got was extremely polite and then, the important bit, did a great job. All the little extra things I asked her to do were no problem and she worked for exactly the amount of hours I was charged for. I will definitely be getting additional odds and sods looked after to ease the load of being a single Dad with a business to run.

Joe D, Stafford Heights

20
JUN

"absolutely love coming home"

Mimi does a fantastic job. We absolutely love coming home to a lovely clean home.

Leah H, Northgate

20
JUN

"you have been by far and away the best cleaning company I have used"

You gave us a couple who did our house clean in Fig Tree Pocket about a month ago. They were from Bhutan. I have to say that you have been by far and away the best cleaning company I have used in Australia. I meant to tell you this a while ago, but honestly it was so lovely meeting this couple and they were so good. Thank you.

Marisa B, Fig Tree Pocket

19
JUN

"doing a fabulous job"

Everything is going great with Sangay and Chenga. They are doing a fabulous job and we are extremely happy with their service, thank you.

Fanny De B, The Gap

19
JUN

"feeling of beautifully clean was lovely."

Thank you for your assistance and for providing Pema Choki for cleaning. I wanted to say it was great and thank you again. The feeling of beautifully clean was lovely.

Leonie W, Ascot

18
JUN

"The transition has been seemless"

Dechen and Kinga are doing a great job. I am very happy with their work & they are lovely people too. Thank you. The transition from Phub and Thinley has been seamless.

Carla Mc, Tarragindi

18
JUN

"Really happy"

We were really happy with the clean and have asked the cleaners to start a fortnightly clean.

Peter Y, New Farm

18
JUN

"More than happy"

I am more than happy with Laura’s service at the moment. Thank you!

David N, Alderley

17
JUN

"extremely happy"

I was extremely happy with the service provided Camelita. The job was very thorough and completed in a timely manner. Camelita even checked in the day after to make sure we were happy with everything and asked if there was anything that could be improved or be done different on future cleans. We will definitely continue using Family Clean and would recommend there services to anyone chasing a cleaner.

Sam R, Wavell Heights

17
JUN

"all round pleasant experienc"

Brilliant service, amazing cleaners and an all round pleasant experience both with office staff and our home cleaner.

Emily D, New Farm

16
JUN

"recommended to me."

I asked around and your name was one of the companies that was recommended to me. I then saw your little car driving around Red Hill and then it must be a sign I need to book you. ;)

Alissa R, Red Hill

16
JUN

"no suggestions for improvement."

I was very happy with the service and have no suggestions for improvement.

Chelsea D, Paddington

16
JUN

"requested "guru en-suite cleaners" and we got exactly that! "

Choten and Lemo were absolutely brilliinat!! We wanted a crew to tackle our bathrooms and requested "guru en-suite cleaners" and we got exactly that! They made our glass sparkle and our house smell so clean. They were so lovely to deal with and so kind. We can't wait to have them back again this week!!

Dee M, Woolloongabba

14
JUN

"The service was great"

Thank you. The service was great and we are very happy with Karma Tshomo & Gyeltshen

Maria B, MacGregor

14
JUN

"continue to be very happy "

I continue to be very happy with Aline's work. She is also very friendly and happy and has a strong work ethic.

Kirsty J, Coorparoo

14
JUN

"definitely be continuing with Family Clean. "

Vandick and Juliana were great! Will definitely be continuing with Family Clean.

Bridget O, Everton Hills

13
JUN

"Loving my cleaning."

Loving my cleaning.

Jenni S, Robina

13
JUN

"by very far the absolute best cleaners we have ever had! "

Silence is golden! However, I have been meaning to get in touch to let you know that Andreise and Otto are by very far the absolute best cleaners we have ever had! I cannot fault them. They do an amazing job every time , are incredibly thorough, always on time, and do far more than I had expected! They are also lovely

Rachel P, Toowong

13
JUN

"amazing!!!"

Karma and Pema are amazing!!!

Dina B , Yeeronga

12
JUN

" "extras" list of things ...always managed to complete! "

Leki has been great and does a wonderful job. I've been leaving her an "extras" list of things if she has time and she has always managed to complete! No complaints!

Jacinta H, Oxley

11
JUN

"House is lovely and clean"

Hi family clean, House is lovely and clean thank you. I look forward to seeing Dechen and Sonam again on the 5th of July

Jonene L., Stafford

11
JUN

"Extremely happy with Family Clean."

Extremely happy with Family Clean. Another cleaning company was recommended to me but a week after making an enquiry with them I still did not have a confirmed date. With Family Clean, I had a confirmed cleaner, date, and time within 24 hours. And the cleaner (Ana) is brilliant! We could not be happier with her work, our house hasn’t looked this good since we moved in. The peace of mind knowing the housework will be taken care of (and much better than I can do) is wonderful.

Elizabeth C, Newmarket

11
JUN

"always polite and respectful. "

I have been very happy with Mindu and Chencho. They do a wonderful job and are always polite and respectful. We hope to continue with their services long term.

Vera G, Chandler

10
JUN

"wonderful."

Natalia & Vinnie were wonderful. They stayed an extra hour to ensure they did a thorough clean and to get to know the house as it was their first time here. They were lovely and polite, and did a great job.

Emma D, Coorparoo

10
JUN

"very pleased with the outcome and all aspects of the process."

Yeshi and Sangay were an excellent team. The cleaning was comprehensive and the estimated time was almost exact. We spoke at the start about what was needed and what was not necessary. We are very pleased with the outcome and all aspects of the process.

Carol W, Herston

10
JUN

"Like always... fantastic job"

Super happy with them. Like always they do a fantastic job. Thanks!

Maryam V, Bardon

10
JUN

"terrific job"

They were lovely & did a terrific job thank you!

Vanessa D, Chelmer

10
JUN

"very pleasant to deal with"

Oscar and Bibiana are very pleasant to deal with and are happy to take any feedback I give them. I try to remember to let them know anything from the week before each time they come. Sometimes I forget! Overall things are fine and I'm happy to let them know anything that needs improving.

Bridgette M, Wavell Heights

10
JUN

"They have been very flexible"

It's still going really well with Geraldo and Leticia. They have been very flexible while we are currently renovating our kitchen and everything is in chaos. It's great to know we have help to get the house in order when the reno's are done in the coming weeks.

Cassandra R, Clayfield

07
JUN

"Easy process and friendly and helpful staff throughout"

Great service from the team we were given, they discussed the priority areas of our apartment on the day of cleaning, and made sure we were happy before they left. Easy process and friendly and helpful staff throughout, will definitely be booking again

Ross M, South Brisbane

07
JUN

"every clean is outstanding "

I just wanted to provide feedback for Sofia. I cannot rate her high enough... every clean is outstanding & her services mean the world to our family! With 2 young children I barely have time to myself so coming home to a clean house is the best feeling! Thank you so much for recommending her to our home.

Sarah H, Toowong

07
JUN

"extremely happy"

I am extremely happy with the service Maria and Matheus are providing. They are always punctual, friendly and professional. They do an excellent job.

Wendy H, Robina

07
JUN

"very pleasant to have in my home"

A week ago, on Friday a polite & considerate young man came to my house to help me with cleaning. He was a most willing worker & I found him very pleasant to have in my home. So I was pleased with this first experience of employing someone to help me manage the considerable work of running the house.

Wendy L, Graceville

06
JUN

"they’ve been amazingly accommodating"

Chimmi and Namgay are fabulous. Particularly since I’ve been on parental leave I’ve been a nightmare client and have had to change dates, times and frequencies around for our clean and they’ve been amazingly accommodating... very understanding.

Clare M, Morningside

05
JUN

"couldn’t be happier"

I couldn’t be happier with Geraldo and Letitia. They are very efficient, thoughtful and respectful.

Lisa R, Brookfield

05
JUN

"looking forward to next month"

Thanks for the cleaning service. I’m looking forward to next month

Xenia A, The Gap

05
JUN

"Fantastic"

Paula did a fantastic job by herself and I was very happy with the service provided.

Ashleigh F, Margate

05
JUN

"Going well"

Everything is going well with Nicolas.

Steve S , Bardon

04
JUN

"She's clearly a very experienced cleaner."

I just wanted to let you know Sabrina did an exceptional job today. 10/10. She's clearly a very experienced cleaner. I hope she'll be around for a while and would definitely recommend her to anyone.

Alexandra M, Highgate Hill

04
JUN

"Very polite, calm & trustworthy"

Rafaela is lovely. Very polite, calm & trustworthy. She is professional and goes about her work immediately and is mindful of her presence if I need to use a room when she is here. Important qualities as I welcome her into my home with a newborn baby

Tracey B, Annerley

04
JUN

"excellent job"

Things are going very well with Jacky. She's lovely and she does an excellent job. Thanks for checking in.

Jodie N, New Farm

04
JUN

"does a great job and communicates well."

All going well with Murillo - he is so lovely and does a great job and communicates well

Nikkie G, Kangaroo Point

03
JUN

"A fantastic job. "

I was really happy with Kniki's work on Friday - she did a fantastic job

Kate E, Arana Hills

03
JUN

"always very happy with the standard "

Kinley and Yangzom have been doing a wonderful job! We are always very happy with the standard of the clean and their friendly and professional manner.

Lauren I, Sherwood

03
JUN

"Wonderful."

Tailine has been wonderful. Always on time and has been thorough with her cleaning. A wonderful gift we received from you all a few weeks ago as well.

Kayla F, Stafford

03
JUN

"another stellar clean today "

I just wanted to touch base and say that we had another stellar clean today with Andreise and Otto. So quick and efficient with incredible attention to detail! Thank you for connecting us, we appreciate it.

Kate I, Indoooroopilly

03
JUN

"paying close attention to detail "

Denis and Ludimila did a great job at home paying close attention to detail and focusing on what needed a thorough cleaning. Thank you guys!

Christiane C, Paddington

01
JUN

"I came home from work to a hotel room service! "

Very happy with our (very last minute) booking to have our home serviced by Family Clean. Our cleaner arrived on time and did a beautiful job. It felt like I came home from work to a hotel room service! Even down to beautifully folded guest towels in the bathrooms. I've been very nervous to ever hire a cleaner thinking that they wouldn't do as good as me cleaning our home, but Pema definatly meet my expectations and more. Thank you!

Sarah M, Bardon

31
MAY

"I give them *****"

Just wanted to recommend Lobzang and Tashi who did a great job at my place this week. We'd been away and then had visitors so it needed a spruce up. They worked hard and everything looked fantastic when they were done. Thank you. I give them *****

Mary M, Middle Park

31
MAY

"Very very happy "

Very very happy with the cleaning that Aline does - she is great

Nicole W, Fairfield

31
MAY

"hard-working and thorough"

Very happy with the service. They are prompt, professional, hard-working and thorough. Look forward to having them clean for us regularly.

Jen B, Camp Hill

30
MAY

"great job "

Hiral is doing a great job. Thanks!

Alexandra M, Highgate Hill

29
MAY

"It was a godsend "

Thank you so much Sandra and David were lovely and did the job with a smile. It was a godsend to have the house cleaned and fresh.

Natalie R, Sherwood

29
MAY

"Family Clean... really went above and beyond "

Fantastic customer service from Family Clean. I had a minor issue with one of the cleaners and not only did Family Clean sort out my issue quickly, they were so friendly and really went above and beyond to do so. I had paid my previous cleaner for a couple of services that we not carried out and wasn’t sure if I would be able to get my money back, but Family Clean were quick to assure me that they would sort this out for me and gave me two services with new cleaners complimentary. Thanks so much, you guys have been amazing!!

Gemma N, Clayfield

29
MAY

"I am often pleasantly surprised "

Everything is going great, our team is very good at finding things to fill the allocated time once done with the regular weekly tasks and so I am often pleasantly surprised when I get home. They are also both very polite and have excellent communication. Thankyou for finding them for us!

Stephanie W, Indooroopilly

29
MAY

"Absolutely no complaints"

I'm very happy with the service being provided by Ugyen and Choki. Absolutely no complaints at all.

Kerry M, Moorooka

29
MAY

"Family Clean is a pleasure to deal with"

Dawa always makes my house spotless & Family Clean is a pleasure to deal with, highly recommend!

Clare R, The Gap

29
MAY

"very happy with the quality"

I am very happy with the quality of work being provided .

Jenny S, Kenmore

28
MAY

"so overwelmingly happy with Family Clean. "

I just received your little gift in the mail! Thank you so much. I have been so overwelmingly happy with Family Clean. I am a graphic designer so I appreciate the presentation of the gift. And I won’t lie, I picked you based on your amazingly designed branding and website! But the service has been nothing less, what a great brand you have built. My husband has been deployed for 7 months so having an extra hand once a month has been so helpful!

Courtney J, Gaythorne

28
MAY

"very willing and flexible"

We are very happy with Bibiana and Oscar Thankyou. They are very willing and flexible so that’s great for us.

Sue C, Taringa

28
MAY

"It was a godsend "

Thank you so much. Sandra and David were lovely and did the job with a smile. It was a godsend to have the house cleaned and fresh.

Natalie R, Sherwood

28
MAY

"They're awesome! "

They're awesome!

Nicola M, The Gap

28
MAY

"fabulous cleaners "

Ngawang and Sangay are fabulous cleaners and I am very happy with the service they provide me. They have been the best so far, no problems at all. Thanks

Caron M, Teneriffe

28
MAY

"I love that she sends me a reminder "

Hi family clean! Thank you - Rafaela is doing a fantastic job. So friendly and I love that she sends me a reminder the day before a service.

Nicola B, Arana Hills

28
MAY

"very happy "

We are very happy with Andrea. Thanks for asking how things are going.

Belinda P, Sunnybank Hills

28
MAY

"happy with the service "

Thank you, we are happy with the service as it is at this time.

Gary P, Enoggera

27
MAY

"Fantastic job"

Ricardo, did a fantastic job and we are looking forward to having him back.

Charlotte Y, Keperra

27
MAY

"continue to do an excellent job"

Thank you for your enquiry re Penjor and Sengay. They continue to do an excellent job. I’m very happy with them. They are so friendly, respectful, flexible and highly competent. I have had to go away a number of times and they are always happy to adjust the day and time. I’m always happy to fit in with their availability also. Many thanks for your continued concern.

Anne C, Mt Gravatt

26
MAY

"very well"

All going very well thank you.

Annie M, Chermside West

26
MAY

"Wonderful job!"

Valeria did a wonderful job! Thank you, very happy

Susan C, Nundah

24
MAY

"The entire process from booking to clean was great"

The entire process from booking to clean was great - from an online booking request Sunday night they found Chimi & Ugyen by Monday afternoon for our requested Tuesday morning clean. Ugyen did a wonderful job & I'm so glad we have found someone to look after the cleaning for us so we can focus on our newborn.

Jean C, Balmoral

24
MAY

"her attention to detail and work ethic is excellent"

I just wanted to share with you how happy I am with my new cleaner! This week was the second visit from Sabrina and on both occasions she did an excellent job - much better than my previous cleaner (who I did not get from Family Clean). Not only did she do a great job cleaning the house - her attention to detail and work ethic is excellent - but she was also great with my cat and asked questions when she was unsure of anything. I was very impressed. Thank you also for the professional manner in which you have communicated with me. I have been very impressed with Family Clean and will be sure to recommend your service to my family and friends.

Jo O, Everton Park

23
MAY

"Very happy"

I am very happy with Louisa and Daniel, thank you.

Wendy H, Brisbane City

23
MAY

"amazing"

Clarice is amazing and very responsive to my priorities and requests. No issues at all. Thanks

Elizabeth W, Boondall

22
MAY

"I’m so pleased we’ve met. "

I’m delighted with all the hard work Sandra and David do for us. Nothing is too much trouble and they always leave our home sparkling clean! They are very hard workers and a lovely couple. I’m so pleased we’ve met.

Alayne C, Cannon Hill

22
MAY

"one of the best service team we've had"

Caro & Jess were great - probably one of the best service team we've had so far 😊 We look forward to having them again in 2 weeks.

Amelie C, Milton

21
MAY

"I don’t know what I would do without them!!"

Love love love Sandra and David. They always go go above and beyond and I don’t know what I would do without them!!

Nikki K, Windsor

21
MAY

"efficient, polite service"

Good communication and efficient, polite service. So far so good. Happy customer.

Andrea O'R, Kangaroo Point

21
MAY

"great"

Chimi & Norbu have been great.

Cameron T, Newmarket

21
MAY

"terrific"

Service was terrific. Karma and Pema were prompt, pleasant and professional.

Jo G, St Lucia

21
MAY

"continues to clean to the same high standard"

Pedro is an excellent cleaner. We hope Pedro can be our cleaner for a long time to come. Pedro continues to clean to the same high standard of his first clean. This really matters to us. Pedro is respectful in our home and lovely to chat with.

Sarah G, St Lucia

20
MAY

"understands very quickly what is necessary to do"

I would like to let you know that Sabrina is a very nice person, and her services are good. She has experience and understands very quickly what is necessary to do, doing it efficiently. Thanks for your attention

Nadia J, New Farm

20
MAY

"deeply impressed and value you connecting them with us"

We were deeply impressed and value you connecting them with us. Andreise and Otto did such a spectacular job and were so lovely that we are very happy to continue with our regular cleans. We can’t say enough good things about them both, would recommend them to other families

Kate I, Indooroopilly

20
MAY

"great attention to detail. "

All going good. Michele has great attention to detail.

Zellie G, Gaythorne

20
MAY

"still really happy "

We’re still really happy with Karma and Namgay. They’ve been doing a great job : )

Kellie K, Windsor

17
MAY

"Hands down exceeds all other cleaners we have tried. "

We are happy with Marcela on her first clean. Hands down exceeds all other cleaners we have tried. Professional, engaged and polite. Once Marcela gets a fair idea of what we expect over the next few cleans we feel she will exceed our expectations. Great start thank you!

Mark M, Sandgate

17
MAY

"process went very smoothly"

It went great - the arrival process went very smoothly, the house was very clean when I got home. Would be happy to have them come back.

Emma T, Teneriffe

16
MAY

"Your service was excellent"

Your service was excellent thank you. I particularly appreciated your willingness to do the job on short notice. I will definitely use service again when I need it.

Susan D, Bardon

16
MAY

"great with our dogs and always provides timely communication."

We are very happy with our weekly service from Clarice and at this point have nothing we wish to change. Clarice is great with our dogs and always provides timely communication. We look forward to coming home from work on Wednesday afternoons to the beautiful clean house after Clarice has been there.

Grainne T, Paddington

16
MAY

"Excellent..."

Excellent service very happy will be continuing

Josh W, Nathan

14
MAY

"lovely and do a great job"

Bianca and Denis are both lovely and do a great job. No complaints!

Leah Y, Carindale

14
MAY

"does all the extra little tidying bits "

Michele is doing a wonderful job, thanks so much. She’s very thorough, and does all the extra little tidying bits which is lovely. We are very happy with the service.

Tammy T,