REVIEWS

23
MAY

"The entire process from booking to clean was great"

The entire process from booking to clean was great - from an online booking request Sunday night they found Chimi & Ugyen by Monday afternoon for our requested Tuesday morning clean. Ugyen did a wonderful job & I'm so glad we have found someone to look after the cleaning for us so we can focus on our newborn.

Jean C, Balmoral

23
MAY

"her attention to detail and work ethic is excellent"

I just wanted to share with you how happy I am with my new cleaner! This week was the second visit from Sabrina and on both occasions she did an excellent job - much better than my previous cleaner (who I did not get from Family Clean). Not only did she do a great job cleaning the house - her attention to detail and work ethic is excellent - but she was also great with my cat and asked questions when she was unsure of anything. I was very impressed. Thank you also for the professional manner in which you have communicated with me. I have been very impressed with Family Clean and will be sure to recommend your service to my family and friends.

Jo O, Everton Park

23
MAY

"Very happy"

I am very happy with Louisa and Daniel, thank you.

Wendy H, Brisbane City

23
MAY

"amazing"

Clarice is amazing and very responsive to my priorities and requests. No issues at all. Thanks

Elizabeth W, Boondall

22
MAY

"I’m so pleased we’ve met. "

I’m delighted with all the hard work Sandra and David do for us. Nothing is too much trouble and they always leave our home sparkling clean! They are very hard workers and a lovely couple. I’m so pleased we’ve met.

Alayne C, Cannon Hill

22
MAY

"one of the best service team we've had"

Caro & Jess were great - probably one of the best service team we've had so far 😊 We look forward to having them again in 2 weeks.

Amelie C, Milton

21
MAY

"I don’t know what I would do without them!!"

Love love love Sandra and David. They always go go above and beyond and I don’t know what I would do without them!!

Nikki K, Windsor

21
MAY

"efficient, polite service"

Good communication and efficient, polite service. So far so good. Happy customer.

Andrea O'R, Kangaroo Point

21
MAY

"great"

Chimi & Norbu have been great.

Cameron T, Newmarket

21
MAY

"terrific"

Service was terrific. Karma and Pema were prompt, pleasant and professional.

Jo G, St Lucia

21
MAY

"continues to clean to the same high standard"

Pedro is an excellent cleaner. We hope Pedro can be our cleaner for a long time to come. Pedro continues to clean to the same high standard of his first clean. This really matters to us. Pedro is respectful in our home and lovely to chat with.

Sarah G, St Lucia

20
MAY

"understands very quickly what is necessary to do"

I would like to let you know that Sabrina is a very nice person, and her services are good. She has experience and understands very quickly what is necessary to do, doing it efficiently. Thanks for your attention

Nadia J, New Farm

20
MAY

"deeply impressed and value you connecting them with us"

We were deeply impressed and value you connecting them with us. Andreise and Otto did such a spectacular job and were so lovely that we are very happy to continue with our regular cleans. We can’t say enough good things about them both, would recommend them to other families

Kate I, Indooroopilly

20
MAY

"great attention to detail. "

All going good. Michele has great attention to detail.

Zellie G, Gaythorne

20
MAY

"still really happy "

We’re still really happy with Karma and Namgay. They’ve been doing a great job : )

Kellie K, Windsor

17
MAY

"Hands down exceeds all other cleaners we have tried. "

We are happy with Marcela on her first clean. Hands down exceeds all other cleaners we have tried. Professional, engaged and polite. Once Marcela gets a fair idea of what we expect over the next few cleans we feel she will exceed our expectations. Great start thank you!

Mark M, Sandgate

17
MAY

"process went very smoothly"

It went great - the arrival process went very smoothly, the house was very clean when I got home. Would be happy to have them come back.

Emma T, Teneriffe

16
MAY

"Your service was excellent"

Your service was excellent thank you. I particularly appreciated your willingness to do the job on short notice. I will definitely use service again when I need it.

Susan D, Bardon

16
MAY

"great with our dogs and always provides timely communication."

We are very happy with our weekly service from Clarice and at this point have nothing we wish to change. Clarice is great with our dogs and always provides timely communication. We look forward to coming home from work on Wednesday afternoons to the beautiful clean house after Clarice has been there.

Grainne T, Paddington

16
MAY

"Excellent..."

Excellent service very happy will be continuing

Josh W, Nathan

14
MAY

"lovely and do a great job"

Bianca and Denis are both lovely and do a great job. No complaints!

Leah Y, Carindale

14
MAY

"does all the extra little tidying bits "

Michele is doing a wonderful job, thanks so much. She’s very thorough, and does all the extra little tidying bits which is lovely. We are very happy with the service.

Tammy T, Mitchelton

13
MAY

"a pleasure to have in our home"

Benny is doing just fine. She is reliable, responsible, professional and a pleasure to have in our home to help us with the cleaning

Karren-Lee R, Balmoral

13
MAY

"they work very hard every week"

I am very happy with the job that Bhim and Srijana are doing, they work very hard every week to do as much as possible within the 3 hours. At this stage there is nothing that I wish to raise or that I would like done differently.

Fiona D, New Farm

13
MAY

"happy to do any job I ask"

I currently have Gemma cleaning my home on Thursday morning. She is going well and happy to do any job I ask. So no dramas here

Barbara H, Ashmore

10
MAY

"They are responsive, communicative and we are appreciating their work"

We are pleased with Susan and Sonam. We do try to thank them directly but do let them know that we are happy. We have a direct line to them for any small pick-ups or requests. They are responsive, communicative and we are appreciating their work

Deanna K, Wynnum

10
MAY

"I do not have to worry about doing all those extra things"

I am very happy with Michelle's service. It is so wonderful coming home to a clean house and to know that I do not have to worry about doing all those extra things. It is much less stressful …on the first visit she went above and beyond dusting/wiping all our blinds, and over a few weeks has tackled our laundry sink which had house paint stuck all in it, and now it is almost completely gone. Thanks very much, I'm a happy customer

Jenny G, Runcorn

09
MAY

"I’m stoked."

I just want to say, thank you for my cleaners this week, they did a great job! 100 x better than my previous services so I’m stoked.

Christie W, Wavell Heights

09
MAY

"very happy with the service "

Everything went really well, very happy with the service provided by Dechen and Kinga

Kirk H, Grange

09
MAY

"Fantastic job"

The cleaners were great and did a fantastic job.

Jess R, Seventeen Mile Rocks

08
MAY

"The transition has been seamless"

The transition has been seamless & Dechen & Kinga did an excellent job, even following up with a text after to check if I wanted anything done differently. They seem just as lovely as Phub & Thinley. Thank you

Carla M, Tarragindi

08
MAY

"very happy to recommend this company to others. "

Family Clean was recommended to me and I am very happy with the end result and very happy to recommend this company to others. My cleaners were very pleasant, hard working and actually enjoyed doing the job. Thank you

Robyn D, New Farm

08
MAY

"She is golden. "

We are absolutely thrilled with Gabriella. She is golden

Siobhan B, Camp Hill

08
MAY

"worked out a good system"

Dawa and Jessie have been great house cleaners. They are thorough and we have worked out a good system.

Grace P, Ashgrove

07
MAY

"very happy."

Bulk and Srijana went above and I am very happy. Thank you.

Leanne M, Gaythorne

07
MAY

"thoroughness of the service"

We remain very pleased with the team and the thoroughness of the service that they provide!

Shontel F, Upper Mt Gravatt

07
MAY

"It was so lovely to come home to a spotless house"

Amazing service for a one-off clean. I didn't even know it was possible for my bathroom taps to look that good! It was so lovely to come home to a spotless house and it was a weight off my mind having a property inspection the next day. Good communication by both email and text was also greatly appreciated. I will definitely use your service again next time I need a cleaner. Thanks so much.

Bronwyn M, Annerley

06
MAY

"are careful and are very warm and friendly"

I’m really happy with the cleaning done by Barbara and Marcos - they are always on time, clean very well, are careful and are very warm and friendly. It is a pleasure having them help!! Thank you to them both.

Holly M, Clayfield

06
MAY

"very happy"

Things are going very well. I am very happy with both Tashi Rabten & Wangmo and the work both are doing

James Z, Gordon Park

05
MAY

"a pleasure to have in our home"

I am extremely happy with Daniele. She is pleasant, reliable and a pleasure to have in our home. Thank you very much for recommending her to me.

Sandy C, Hollywell

05
MAY

"beautiful clean"

Paula & Gustavo did a beautiful clean. They were on time, worked quietly and cleaned as requested. I would have them again. Thank you.

Angela S, St Lucia

05
MAY

"definitely no complaints"

The service so far is going well they do a good job so definitely no complaints on my end! Thanks for checking up

Daniel D, South Brisbane

04
MAY

"they work hard every time"

Very happy with our service from Mariana and Caio - they're prompt, they work hard every time, they're so helpful and amenable, and they leave the house lovely and clean. Very happy.

Caroline S, Mermaid Waters

04
MAY

"great communication"

Great communication and service. Thank you

Janine E, Deception Bay

04
MAY

"really happy with your quick response"

Really happy with the work that Nima and Karma have done for me – they arrived early and were kind enough to send me an email to confirm that they had finished, as we were out at the time. All good so far and I’m really happy with your quick response to find me a new cleaning team and your service in general.

Judy S, Fig Tree Pocket

04
MAY

"She really is a credit to Family Clean"

Thank you so much. That’s made MY day to hear that you’ll be rewarding her for her generosity and beautiful nature. She really is a credit to Family Clean and just herself as a person. What she gave the girls are now two of their favourite toys so it reminds me every day of how kind she is. Thank you so much for rewarding her, she deserves it so much.

Kate B, Gaythorne

03
MAY

"Definitely recommend the company and cleaners"

I made a very last minute booking and within the hour I was notified by Hannah that Gyeltshen and Karma would be arriving to my property! Great service and great clean! Definitely recommend the company and cleaners ☺️

Jessica R, Hawthorne

03
MAY

"just lovely"

Nic is just lovely. Very efficient, polite and open to any suggestions I have about things specifically needed in our home.

Dina C, Wilston

03
MAY

"Would recommend to anyone and everyone!"

Dorji and Tshering were amazing they came in and gave us a spring clean. We can't thank them enough! Would recommend to anyone and everyone!

Tara & Carmen V, Kangaroo Point

03
MAY

"very pleased "

All is going very well with Flavia and Gustav- very pleased with their work and overall interactions.

Katya J, Wilston

02
MAY

"pleased with service"

I was pleased with service I was received yesterday. Thank you very much and please pass my thanks to the team.

Maryanne R, Tarragindi

02
MAY

"fabulous"

Leki did a fabulous job, I'm very happy!

Jacinta H, Oxley

01
MAY

"Delighted"

Delighted with the job that the cleaners did. Our house looked great. Thank you and we look forward to your continued use.

Andy M, Moorooka

01
MAY

"really good"

The cleaners have been really good so far.

Nick W, Yeerongpilly

01
MAY

"All is going well"

All is going well, thanks for checking in.

Samantha H, Graceville

01
MAY

"just gets on with things"

Mariana is lovely and just gets on with things

Leslee-Ann H, Camp Hill

30
APR

"so grateful "

We are so grateful for Kniki's services

Bridget T, Arana Hills

30
APR

"an absolutely amazing job"

Just providing some feedback on my clean today with Migma and Nim. I’m happy to report they did an absolutely amazing job. Very pleased with their service.

Tara T, Clayfield

29
APR

"can’t fault anything"

I’m really happy with the service and can't fault anything. I appreciate you following up.

Claire A, Teneriffe

29
APR

"astute, hard working and self directed"

Eve and Ricardo are doing a fantastic job. We’re only at the house 1-2 weeks a month, but they seem astute, hard working and self directed. It’s lovely to come back to the house after they’ve cleaned it, so keep up the good work!

Rowena S, Bardon

29
APR

"they were amazing! "

Just wanted to give you feedback on Chimi and Ugyen – they were amazing! They did a fantastic job, they cleaned and tidied so well and were so lovely. Thanks so much,

Helen D, Bardon

29
APR

"absolutely excellent job "

I am very happy with Tshewang and Kunzang. The are doing an absolutely excellent job cleaning our house. I am very happy. Thanks heaps

Steph G, Kenmore

27
APR

"reliable and thorough"

Liliane is excellent and we're really happy with her service. She is reliable and thorough.

Katherine & Dylan M, Banyo

26
APR

"fantastic job"

Will and Emily are wonderful and are doing a fantastic job. No issues

Emma M , Murrarie

26
APR

"the quality that we did this week from your cleaners was much more satisfactory "

I want to give 5 stars as we were delighted with the clean. We had previously had a cleaner who had taken 45 mins on his own to “clean” our place and we weren’t happy with the work that he did, so to have the quality that we did this week from your cleaners was much more satisfactory and we look forward to them coming fortnightly. Thank you so much.

Andrew M, Moorooka

24
APR

"wonderful job"

Dechen and Prabhakar worked well yesterday and did a wonderful job

Rosalind G, Bald Hills

24
APR

"Happy with it all. "

Jacky was great. Super friendly service and great work. Happy with it all.

Jodie N, New Farm

24
APR

"another wonderful cleaner "

Another wonderful cleaner Alinne did an absolutely awesome job yesterday... so happy with the results......and she is so sweet.

Gina W, Brighton

24
APR

"very professional "

Tshering and Pema did a fantastic job cleaning our apartment. They were very professional and friendly and we look forward to seeing them again.

Stephanie W, Alderley

23
APR

"fantastic!"

Mimi was fantastic! Thank you for organising her so promptly! I hope she sticks around for a while! :)

Kat N, Woolloongabba

23
APR

"Great attention to detail throughout "

I was very happy with the new cleaners. They did a thorough job of cleaning all the areas I requested. Great attention to detail throughout the house. They were a friendly and polite team.

Rebecca D, Springwood

23
APR

"outstanding"

Their work is outstanding - I’m looking forward to having them back.

Sonja S, McDowell

23
APR

"Truly, I couldn't be happier with the spring clean service. "

Truly, I couldn't be happier with the spring clean service. Thinley and Tashi arrived a few minutes early to take the time to look around and confirm their estimated time. I did write a list of things I'd like done, but there were items I didn't put on the list, thinking they were too much to ask. One of these was the exhaust fan in the bathroom -- I didn't mention it or write it down but it was the first thing Thinley cleaned. I was impressed already. Thinley and Tashi were incredibly thorough. They did the dishes (which I didn't ask), wiped all the high shelves (which I didn't ask), washed our VJ walls by hand and cleaned in the grooves (which I hadn't expected!) …Thinley and Tashi were incredibly lovely and we have never had the house cleaned as thoroughly as it was due to their hard work. I would highly recommend them to anyone looking for a spring clean as they went well above and beyond my expectations.

Diana C, Oxley

23
APR

"keep them as cleaners forever :) "

We were truly happy with the clean they did a fantastic job, if they keep that standard up every time we would keep them as cleaners forever :)

Kiran W, Hamilton

22
APR

"really happy "

We were really happy with Sangay & Changa’s clean. We look forward to using them again.

Amy S, Wynnum

22
APR

"delighted to relay what a positive experience it was."

I had the pleasure of meeting Andreise and Otto this morning and am delighted to relay what a positive experience it was. Their interpersonal qualities as well as attention to detail during the cleaning were both excellent and you’re very lucky to have them on the team. Thanks for the excellent experience.

TJ T, Kelvin Grove

20
APR

"You can’t improve perfection"

Luisa and Daniel are amazing. Thank have 100% trust in them. They coming, doing their magic and my house is beautiful clean. On the other side. My puppies Jackson loves Luisa. He always follows Luisa and getting some pats and scratches. Anyway there is nothing to improve. You can’t improve perfection.

Celka O, Kangaroo Point

20
APR

"couldn’t have got a better service from them"

They were absolutely fantastic, couldn’t have got a better service from them, and they were both super friendly! We would love to have them to do a regular clean when the time comes.

Ross M , South Brisbane

19
APR

"wonderful job!"

The cleaners did a wonderful job! Thank you for the quick service

Akila S, St Lucia

18
APR

"keen to know what I wanted done"

I was very pleased with clean done by Dechen and Prabhakar yesterday. They were friendly and keen to know what I wanted done.

Mary C, The Gap

18
APR

"extremely professional"

The team that came out were great! Did a great job and we're extremely professional.

Jacob G, West End

17
APR

"huge compliment from an “over the top” clean freak! "

David and Kathy’s crew were amazing, their attention to detail was “second to none” and that’s a huge compliment from an “over the top” clean freak! The house is sparkling so thank you so much for sending such a professional crew to Spring Clean my home.

Mary G, Wilston

17
APR

"wonderful from the get go"

We needed a clean at the last minute in preparation of a party, that due to weather had to be held at home. Dorji and Tshering were wonderful from the get go. The communication was great, they arrived on time and after doing a walk through, they got on with the cleaning. We are definitely considering a regular clean to help keep on top of areas such as the bathrooms and floorboards!

Tanya N, Enogerra

17
APR

"amazing job"

I wouldn't hesitate to use or recommend Family Clean. They arrived on time and did an amazing job

Jodie P, Brisbane City

17
APR

"the team was really good "

Just would like to say that the team was really good and did a great job. Would be happy to hire them again (and if so, I will be requesting them).

Nikki A, Windsor

17
APR

"very happy with the service"

Paula and Gustavo are great. I am very happy with the service

Jane T, St Lucia

16
APR

"super happy "

I was super happy with Pedro and Ingryd. They really listened to what I wanted, are very friendly and polite. I’m really pleased you have sent them to me and am looking forward to having them as our regular cleaner.

Melissa L, Kedron

16
APR

"friendly people and they were also great with my two dogs"

I was very happy with the service provided by Lobzang and Tashi and am looking forward to them coming back to clean every fortnight. Lobzang and Tashi are really lovely, friendly people and they were also great with my two dogs, which is very important to me. Their communication was also excellent prior to and following the clean.

Tracey S, Kedron

16
APR

"very polite and friendly"

We are happy with the service provided by Chimi and Norbu. We found them very polite and friendly.

Fransiska C, Bardon

15
APR

"happy to have them again"

They did a great job and we would be happy to have them again.

Melissa S, Cannon Hill

15
APR

"very friendly and did a good job. "

We were very happy with Sonam & Pema. They were very friendly and did a good job. Looking forward to my next clean.

Kerry P, Mitchelton

15
APR

"very impressed with their attention to detail"

Dorji and Tshering did a great job cleaning my apartment on Saturday. I was very impressed with their attention to detail. Please pass on my gratitude to them.

Dean W, Nundah

15
APR

"Very happy with the result "

Clarice was great and the place looked amazing when we got home from work. Very happy with the result and so great to have that time back on the weekend!

Elizabeth W, Boondall

15
APR

"really impressed! "

Sebastian was great, really impressed! Thank you

Kylie C, Northgate

15
APR

"absolutely loving the service "

We are absolutely loving the service we receive from our wonderful and peaceful cleaners. Thank you so much for organising them for us. Have a happy week.

Suzy B, The Gap

15
APR

"top-notch"

Luisa and Daniel were top-notch. So pleased with them. Thank you.

Wendy H, Brisbane City

12
APR

"Both are beautiful people. "

I am very happy with their service and the fact that they really work hard to meet my expectations. Both are beautiful people. Well done job

Maryam V, Bardon

12
APR

"look forward to their next service"

They were very good. I look forward to their next service. Thank you for checking in.

Natalie P, Kedron

12
APR

"excellent job "

Nicolas does an excellent job and should be commended

Dana S, Red Hill

12
APR

"he is lovely to chat to"

Jono is doing great. We are very happy with his work and he is lovely to chat to while he is here.

Alison K, Stafford Heights

11
APR

"They were fantastic, as all the cleaners we’ve met so far have been. "

I was very happy with the job done by Sandra and David. They were fantastic, as all the cleaners we’ve met so far have been. They’ve all been just wonderful and I am so happy that Sandra and David are now our regular crew. Thanks so much, Family Clean.

Alayne C, Cannon Hill

11
APR

"This is my second go with a cleaning company and I feel confident "

Leki was fantastic! She showed up on time and go straight to work. I came back to a very clean home. This is my second go with a cleaning company and I feel confident Leki will continue to do a good job. Thanks!

Ramona F, Bulimba

11
APR

"great work ethic"

Alwy is doing a great job - always punctual, and great work ethic. Cheers

Jennifer P, Rochedale South

10
APR

"they’re great! "

I’ve nothing to suggest- they’re great! Thanks

Molly W, Wynnum

10
APR

"completely happy "

Hello, we are completely happy with the service!!

Gary P, Enogerra

10
APR

"Can’t wait for my next clean! "

They were wonderful! Very throughout and hard working. Can’t wait for my next clean! Thanks

Simone P, Aspley

10
APR

"they did such a wonderful job! "

We loved what Dorji & Tshering did for us last week they did such a wonderful job! I would like to get them back for a monthly clean if we can?

Carmen V, Kangaroo Point

10
APR

"They covered everything we asked "

We were really happy with the spring clean Francisco and Ana did for us on Monday. They covered everything we asked and it was so lovely to come home from work to such a clean space. We'd definitely be interested in engaging their services again for more regular cleans.

Cassie B, Mitchelton

09
APR

"I’m so impressed with the Family Clean Service; from start to finish "

I’m writing to express my great satisfaction with the Family Clean service I received on Monday 8 April. After initially booking online I was contacted by your office and timings were very professionally coordinated to deliver cleaning and pest control services. Clarice contacted me in the morning of the clean, before arrival, and then on arrival. Clarice conducted herself in a very professional and hard working manner. It was very assuring to see the level of detail Clarice went to when cleaning, and she exceeded my expectations in all respects. This was quite a different experience from the first housecleaner I engaged from another company, who arrived with only vinegar as cleaning material and when I returned to the property was using the furniture as a ladder to clean high areas. I’m so impressed with the Family Clean Service; from start to finish it gave me a great level of confidence. Keep up the good work and please pass on my appreciation to Clarice.

Ian L, Kangaroo Point

09
APR

"really impressed, such nice people too."

I was really happy, they have done a great job, really impressed, such nice people too. We'd definitely like to organise something again in May, so I'll check what dates work and will use the website to organise it :)

Laura S, Kangaroo Point

09
APR

"lovely to come home to a clean home "

They’re going well & it’s lovely to come home to a clean home every fortnight.

Salli N, Greenslopes

09
APR

"It's a great service "

The clean was very good. They are a lovely couple and seemed to be very experienced. Thanks again for helping so quickly. Its a great service

Judy S, Clayfield

09
APR

"by far the best cleaner we have had "

We are really happy with Bruna, and have personally thanked her several times for her service. She has been by far the best cleaner we have had so far and I am really happy with her efforts.

Megan D, Nundah

09
APR

"they were very good "

We are happy with the service provided by Andreise and Otto, they were very good and we would like to continue with them

Makrina T, Chapel Hill

09
APR

"they got everything I wanted done, done."

Dechen and Prabhakar were fantastic. Couldn't be happier. They were early, efficient and they got everything I wanted done, done.

Paris P, Brisbane City

08
APR

"Couldn't be happier. "

We are really happy with the service from Jean and Thatiara. They are thorough and leave everything neat and tidy as well as clean. Couldn't be happier.

Luisa N, Grange

08
APR

"very easy to deal with "

They did a great job and very easy to deal with

Virginia E, Carina

08
APR

"excellent job "

The cleaners did an excellent job and were punctual. Very happy.

Lisa H, Paddington

08
APR

"Very happy with the work she does"

Nayara is great! I was sad to hear she was unwell a few weeks ago and hope she is recovering well. Very happy with the work she does.

Rowena B, Northgate

08
APR

"pay attention to all the little details "

I’m incredibly happy with Tshering and Tashi’s work! They pay attention to all the little details and there are a lot of things they do which I don’t even have to ask they just are going above and beyond. They’re also just really lovely, constantly smiling and warm people. We have a very big house and anything I ask is not to hard for them even within the limited time. Very very happy with the service. Please don’t hesitate to call if you have any questions

Giselle B, Annerley

08
APR

"great attention to detail"

Chimi & Norbu are going very well and have great attention to Detail.

Cameron T, Newmarket

08
APR

"fantastic job "

They did a fantastic job and we are really happy. Thank you :)

Jodie P, Brisbane City

08
APR

"they were so fast and their attention to detail was amazing"

We are really pleased with our cleaning service on Friday – Dorji and Tshering have done a wonderful job at our house, they were so fast and their attention to detail was amazing. If we need cleaners again in the future we’ll definitely contact you!

Amy C, North Lakes

08
APR

"friendly, and they did a great job"

They were prompt, friendly, and they did a great job. I’m now keen to get some regular ongoing cleaning to maintain everything

Cat A, Toowong

08
APR

"Highly recommend "

They were excellent. Highly recommend and would happily have them back to clean anytime.

Allison D, Teneriffe

07
APR

"They have gone above and beyond"

We are extremely happy with the cleaning service provided by Sonam and Tshering. They are both very lovely and kind people, and they are very hard workers. They have gone above and beyond, and have really done a great job cleaning my home. A huge thank you to them

Louise M, Everton Park

07
APR

"delightful"

Choki and Tshering were delightful and did a good job.

Jennifer E, New Farm

05
APR

"He did a great job! "

Very happy with Christians work. He did a great job!

Sarah C, Springwood

05
APR

"She was courteous of my sleeping baby in carrying out the job "

Melissa was fantastic! Thanks very much. She was courteous of my sleeping baby in carrying out the job and paid great attention to the details. Very happy with the job.

Viviana R, Everton Hills

05
APR

"They were so thorough I was gobsmacked! "

I had Tashi and her husband cleaned my house today after a burst pipe. They did a one-off general clean for me. They were so thorough I was gobsmacked! They went over and above and I paid them for an additional 1/4 hour despite their protests. I will have them back as soon as I need the next service.

Fiona C, Auchenflower

04
APR

"Did a much much more thorough clean than the previous cleaner. "

Did exactly what I asked. Only moved what she needed to move and put items back where she found them. Did a much much more thorough clean of the bathroom and toilet than the previous cleaner.

Lynn M, Stafford

04
APR

"thorough clean around our house and he is lovely to deal with"

Everything went well with Christian yesterday, he seems to have done a good/thorough clean around our house and he is lovely to deal with.

Benita B, Bridgeman Downs

04
APR

". I would even say she has provided the best clean I have had in 6 months"

Feedback on Caronlina is great. She did everything we spoke about and did it well. I would even say she has provided the best clean I have had in 6 months. Very happy with her and have arranged for monthly regular cleans.

Leanne M, Gaythorne

04
APR

"very pleased with the effort "

I was very pleased with the effort Liliane put into cleaning our house. We did not have power and our house was in a bit of chaos and she made do and got the job done.

Jennifer C, Enogerra

03
APR

"work hard and are both delightful people"

Still really happy with Karma and Kinzang. They arrive when they say they will, work hard and are both delightful people. And the house looks great.

Trish W, Kenmore

03
APR

"The house was the cleanest we've seen it in a long time! "

We're very happy with the service that Jessica and Thiago provided. The house was the cleanest we've seen it in a long time!

Stephanie W, Alderley

03
APR

"got stuck in without any fuss"

The cleaners were great and got stuck in without any fuss. Everything was done that we needed in time for the party

Tanya N, Enogerra

02
APR

"very professional, very personable"

We couldn’t be happier with Karma and Namgay. They are very professional, very personable, and the house is always spotless when they’re finished.

Kellie K, Windsor

01
APR

"more than happy with the service "

We were more than happy with the service from Lobsang Tenzin. He was on time, very friendly and did a fantastic job. We will certainly be in touch again if we need to. Thank you for all your help. Please pass on our thanks again to Lobsang

Adrianne G, Nundah

01
APR

"I would really call that a "professional" clean."

The new crew did a really professional cleaning job. I like that I received a phone call from the crew an hour prior to the first clean. I would really call that a "professional" clean. Much better job than I had previous.

Kallie O, Kallangur

30
MAR

"Highly recommend this service."

Beautiful service with professional cleaners who care and take notice of the little details. Highly recommend this service.

Rebecca J, Griffin

30
MAR

"Wonderful!"

Bruno is wonderful! Thank you.

Gina W, Brighton

30
MAR

"outstanding job "

Rinzin and Norbu did an outstanding job on Friday.

Tracey J, Aspley

30
MAR

"do things just the way I like it without much input from myself"

I am very happy with the cleaning service that Ngawang and Sangay provide for me. They do a great job and do things just the way I like it without much input from myself, they are also very courteous and happy to please. Please let them know that they are providing me a very good service and I am very happy with them.

Caron M, Teneriffe

30
MAR

"have been cleaning my home for a few years now. I am extremely happy with the service they provide"

Lekey & Tshering have been cleaning my home for a few years now. I am extremely happy with the service they provide. They communicate their arrival time each fortnight, arrive on time, and find ways to clean extra parts of my home should they have some time in the 4 person hours allocated to the clean. They are friendly and hard working.

Cathy T, Carindale

29
MAR

"and her attitude is wonderful and she does an amazing job."

I have now had Melissa come to my home twice and her attitude is wonderful and she does an amazing job. When asked to take on the extra 2 bathrooms upstairs and only use organic cleaners she did not hesitate (we have 2 Native Cockatiels who are very sensitive to chemicals). I would have no hesitation in recommending her to anyone.

Carla P, Clontarf

29
MAR

"we recommence our cleaning service."

Flavia & Gus are great. They are friendly, polite and good cleaners. I would definitely use them again when we recommence our cleaning service.

Grace C, Stafford

29
MAR

"feel like I'm back living in a hotel "

They are great! Lovely little touches around my apartment. Makes me feel like I'm back living in a hotel (lived in one for year). Very much appreciated.

Aleta L, Nundah

29
MAR

"was beyond thrilled to come home to a clean and fresh house "

Clairice truly did an amazing job and I was beyond thrilled to come home to a clean and fresh house (for once!). Very pleased with the service you guys have offered to us. We can’t wait to have Clarice back!

Caitlin W, Sandgate

29
MAR

"created so much relief for me. I could not fault her work "

Lucila was great! She arrived early and did a wonderful job. I really appreciated the help. As a new mum I had been struggling to get everything done so it created so much relief for me.I could not fault her work and am excited for her next visit.

Alexandra F, Yeronga

29
MAR

"He was superb. "

He was superb. I am very happy.

Bec J, Griffin

29
MAR

"Excellent communication and very reliable. "

Just wanted to let you know that we're very happy with Gabriela and Felippe. Excellent communication and very reliable.

Heidi P, Fortitude Valley

29
MAR

"terrific..."

Shene is terrific - no problems at all.

Simon C, South Brisbane

29
MAR

"good attention to detail "

Yep it was great. Punctual and good attention to detail and very lovely. Thanks

Nadine F, Coorparoo

29
MAR

"such a great job! "

So happy! Karleth did such a great job! Thankyou

Tracey F, Bardon

29
MAR

"very nice people"

They did a great job and very nice people

Dan D, South Brisbane

28
MAR

"fitted into our routine well."

I am happy with the service and Susan and Sonam have fitted into our routine well.

Janet P, Bunya

28
MAR

"FANTASTIC 5 stars! "

They are FANTASTIC 5 stars! Best we’ve had from Family Clean (although our original couple was excellent also) Thank you though, we are very happy to continue with this wonderful team

Sharlene R, Carindale

28
MAR

"They are happy to clean anything and with a smile."

I am very happy with Khendup & Kezang from Family Clean who recently started cleaning my house fortnightly. They are happy to clean anything and with a smile. So nice to have a clean house again.

Janette A, Indooroopilly

28
MAR

"such a good job cleaning our home "

We are so happy with Thaise!! She does such a good job cleaning our home and everything is going really well!

Amanda M, Holland Park

27
MAR

"an excellent job"

Kniki is a very pleasant person and did an excellent job

Robert W, Wellington Point

27
MAR

"Their service has saved me time, which is precious commodity. "

I’m very happy with the service provided by Susan and Sonam. They are professional (focused and organised) in doing the work and will enquire about how I like things to be done. Their service has saved me time, which is precious commodity. Compared with past experiences with cleaners, Susan and Sonam have provided the best service. I have recommended them and the company to friends.

Santi O, Annerley

27
MAR

"What an amazing customer experience... Highly recommend Family Clean :) 5 stars!"

What an amazing customer experience Family Clean offer! Their booking system/platform is so smooth. They have really made it simple and thought of the user experience down to every fine detail. To top it off our cleaner is amazing! She is very kind and thorough with her work. She goes above and beyond. Highly recommend Family Clean :) 5 stars!

Shannon F, Teneriffe

27
MAR

"respectful couple and we have a good relationship. "

I am really happy with Ingryd and Pedro’s work. They are a very pleasant and respectful couple and we have a good relationship. They are always willing to respond to a request from me to do a particular task. I am pleased with their work.

Carol H, Kenmore

27
MAR

"incredibly thorough, cleaning under furniture and in corners"

I am so impressed with Helen's clean, it's the best i have had in a long time. She was incredibly thorough, cleaning under furniture and in corners. I have arranged with her to come once a month ongoing and have told a friend who is wanting to contact you regarding booking her also.

Lisa P, Bardon

27
MAR

"we come home and it’s like a hotel"

We love Chimi & Norbu! They are friendly and more than happy to do whatever cleaning jobs we ask… they always check in to see if they could be doing anything better/more. At the end of Thursday we come home and it’s like a hotel, the beds are made perfectly, benches & bathroom are sparkling...even the end of the toilet paper is folded into a neat little triangle! They are always on time, early even and responsive to messsges etc.

Nadia V, Carina Heights

27
MAR

"Thank you again for providing a crew that offers exceptional service."

We are very pleased with the service they provided! Having only ever had felipe and julianna as a cleaning crew, it is hard not to compare. They spoilt us with the beds and things around the house being straightened and tidied ontop of the cleaning.. however with this crew, i've never seen the faucets and sinks etc so sparkly clean! Thank you again for providing a crew that offers exceptional service.

Shontel F, Upper Mount Gravatt

27
MAR

"wonderful job"

They did a wonderful job, we were so happy.

Nicola C, Wavell Heights

26
MAR

"We couldn’t rate Adelma and Marcelo highly enough"

We couldn’t rate Adelma and Marcelo highly enough. They did an amazing job and we came home to a house smelling beautifully clean. We can’t thank them enough and are so happy they are our regular team. Thanks again so much for such great service. Have a lovely week.

Louise P, Holland Park West

26
MAR

"She worked hard"

Daniele did a great job. She was early and worked hard. Very happy thank you.

Sandy C, Hollywell

26
MAR

"Their service has saved me time, which is precious commodity. "

I’m very happy with the service provided by Susan and Sonam. They are professional (focused and organised) in doing the work and will enquire about how I like things to be done. I have found Susan and Sonam to be considerate of my cleaning needs and they always make an effort to accommodate what needs to be done each week. Their service has saved me time, which is precious commodity. Compared with past experiences with cleaners, Susan and Sonam have provided the best service. I have recommended them and the company to friends. Thanks for a great service.

Santi O, Annerley

26
MAR

"made it simple and thought of the user experience down to every fine detail. "

What an amazing customer experience Family Clean offer! Their booking system/platform is so smooth. They have really made it simple and thought of the user experience down to every fine detail. To top it off our cleaner is amazing! She is very kind and thorough with her work. She goes above and beyond. Highly recommend Family Clean :) 5 stars!

Shannon J, Teneriffe

26
MAR

"...excellent job"

Kniki is a very pleasant person and did an excellent job

Rob W, Wellington Point

26
MAR

"looking forward to them continuing..."

We are very happy with the services Tshering and Choki provided on Friday. We are looking forward to them continuing with us on a permanent basis.

Wendy D, Nundah

26
MAR

"Thanks once again for your Customer service, it is a need you meet and have grateful customers"

Sebastian has settled into a good routine and we are pleased with his work, he is happy to do any small requests I ask if he has the time, He is such a happy man and a pleasure to have him come into our home to help us. Thanks once again for your Customer service, it is a need you meet and have grateful customers.

Moira F, Ashgrove

26
MAR

"absolutely thrilled..."

I am absolutely thrilled with the cleaning service provided by Dorji and Tshering! They did an incredible job

Tracey S, Kedron

26
MAR

"the best cleaner we have ever had. "

We are really pleased with Liliane’s work. She is the best cleaner we have ever had. Nothing but positive feedback on our side and thank you Liliane for your wonderful work.

Tracy L, Ashgrove

25
MAR

"Our cleaner is fantastic! "

Our cleaner is fantastic! he is friendly and does all the things I never do (dust, clean skirting boards). The office staff are friendly too and easy to deal with.

Ann M, Boondall

25
MAR

"Has never been an issue with your service."

Very happy with the service. The team is always on time and do a great job. The service I used before Family Clean often cancelled the clean on the morning of, this was frustrating and annoying. Has never been an issue with your service.

Linda J, Wooloowin

25
MAR

"I certainly want her to continue with me."

I am very happy with her work as she is courteous, thorough and capable. If I have priorities she attends to those first. I certainly want her to continue with me.

Fay B, Graceville

25
MAR

"They were Excellent..."

Thank you for your follow up. They were Excellent and I will definitely be booking them on a regular fortnightly visit.

Lorraine P , East Brisbane

25
MAR

"sparkling results"

We were very happy with the cleaning service provided, and the sparkling results

Raelene M, Indooroopilly

24
MAR

"Great job"

Denis and Ludimila did a great job. I’m looking forward to having them come each week.

Rebecca P, Paddington

24
MAR

"Very happy"

They're going well, I'm very happy with them. Thank you for checking in

Tara M, Indooroopilly

23
MAR

"Prompt and did a great job"

Pema and Deshi were prompt and did a great job on Friday

Lyn K, Milton

23
MAR

"All positive feedback "

All positive feedback from my end – Pema & Karma have been a great help on a fortnightly basis.

Natalie B, Manly

23
MAR

"very pleasant and efficient "

Flavia and Gus very pleasant and efficient at their work.

Kayta G, Upper Kedron

23
MAR

"fantastic job"

They did a fantastic job and I have booked them again!

Anna W, Paddington

23
MAR

"He has been magic around the house"

My partner and I are still really impressed by Sebastian - last time we were pleasantly surprised as he went around and did all the skirting boards! He has been magic around the house... he is a hard worker and while he is happy to talk, he just gets on with it, which is really good!)

Ann M, Boondall

23
MAR

"really happy with his attention to detail "

Nicolas was absolutely lovely and really good. I was really happy with his attention to detail and service.

Dina C, Wilston

22
MAR

"more than happy "

We are more than happy with the work that Thinley and Tashi do for us. They do a great job and we enjoy having them in the office. We have been really busy lately and appreciate how well they carry out instructions and use initiative

Angela M, Petrie

22
MAR

"nice to have a clean house again."

All is great thanks. So nice to have a clean house again.

Jeanette A,