Looking For Cleaners In Sydney?
We connect you with people who make home life better. Not just cleaner. Better. The kind who get a kick out of helping you.
They might even name your houseplants.
We can’t stop them from doing that, we’ve tried.
house Cleaning in Sydney
Match with a Sydney Cleaner
We’ve been playing matchmaker for home help since 1994, finding people who need a hand with those born to lend one. Simple as that. Just a lot pickier about it these days.
Here you’ll be matched with someone different to your average ‘checklist on legs’ professional cleaner. A cleaner (aka, Home Assistant), who can shake the sand out of your kids shoes after a day at Bondi Beach, better, even line them up at the door so you’re not hunting for them next time.
Whether you need regular house cleaning in Sydney (weekly or fortnightly) or an extra pair of hands for a once off clean to hose down the patio before those last minute family BBQs – we’ll connect you with a high-flex human who can provide a personalised home service at one flat hourly rate.
Your service
Cleaning is just the Beginning
Kid mess? Pantry chaos? Bathroom build-up? Every week is different. Here you’ll be matched with someone to respond to the demands of home life. Mix, match and prioritise your cleaning service as you need, all at the same uncomplicated flat hourly rate (keeping things nice and simple). So what can your local cleaners in Sydney take care of for you?
Cleaning Services
Select your frequency and we’ll find your match
Family Clean matches you with a Home Assistant who can offer weekly or fortnightly house cleaning. Regular cleaning becomes your routine for life.
- Independent Home Assistants are Police Checked and have Public Liability Insurance.
- Your Home Assistant will get to know you and your home better with every service.
From $60/hour/person.
* Min callout $120 for up to 2 hours.
This one is for those times where you simply need an extra pair of hands for that overdue Spring Clean refresh, or simply a dance of the Dyson after a hectic week so you can forget the cleaning and spend time reenergising for the next.
- Independent Home Assistants are Police Checked and have Public Liability Insurance.
From $70/hour/person.
* Min callout $140 for up to 2 hours.
So, ready to get your Sydney Cleaning Service started?
Here’s how:
We’ll match you with Sydney based house cleaners like Tom – he’s a pro at folding fitted sheets and knows how to crack a smile. Or Sara – she’s got a knack for helping without making anyone ask (especially your Dad!). Ready to meet your match?…
Booking a Cleaner in Sydney
Hit the ‘Match Me Now’ button to book online and we’ll collect all the details needed to start matching you with your very own Tom or Sara. Prefer to chat? We love connecting! Call our Client Experience Team on 1300 121 041. They’re pros at understanding your needs and managing expectations for a successful experience all round. So if you have questions or need some honest advice, they’re just a phone call away.
Finding Your Match
High five – you’re on a roll! While you dream up what you’ll spend your new-found time on, we’ll be pairing you with a top-notch Sydney housekeeper who’s just right for you. We’ll introduce you to your match within a week, keeping you updated all the way.
Confirmation
Once your match is locked in, you’ll receive a text and email with all the details – your Home Assistants bio, photo and contact info so you know exactly who’s coming. They’ll reach out to you directly to set a date and time for your service.
The Walk-though (aka. make or break!)
Communication is absolutely key to a great cleaning service in Sydney. On your first visit, your Home Assistant will chat through your priorities, quirks and expectations and will confirm what is achievable within the time allowed.
Payment
On the day of your service, simply pay your Home Assistant directly via cash or bank transfer – whichever works best for you. If you require an invoice or receipt, simply let them know and they’ll be happy to provide this for you.
Follow-up
This isn’t a ‘book and forget’ kinda matching platform, we’re actually quite invested in the ‘happily ever after’ of housekeepers in Sydney. After your clean, we’ll check in to make sure everything went smoothly. Feedback is how we all improve and grow, our Home Assistants aren’t superhuman, but they’re full of heart and care and want to make sure they’re giving you the help you need.
Match Guarantee
Because sometimes even matchmakers
get it wrong.
Let’s be honest: matching isn’t an exact science. Even after kissing 4,000 frogs a month, sometimes we miss. That’s why we have this guarantee. If your regular match didn’t hit the mark, just tell us why. We’ll help match you with a better fit and your next service is on us. Simple as that.
With over 700+ 4.8 star Google Reviews, we’re pretty chuffed to share our reputation as Australia’s most particular matchmakers for domestic cleaners in Sydney and all major cities in Australia.
FAQs
What makes you different from other cleaners and
housekeepers in Sydney?
Back in 94′, we started playing matchmaker – finding people who needed a hand with home life and people born to lend one. Simple as that. Just a lot pickier about it these days.
Every month we meet around 4,000 people who want to be Home Assistants. We welcome about 40. They might be the one who remembers exactly how you take your tea, challenges you to Scrabble, or knows that sometimes the best help is pretending not to help at all. That’s worth kissing a few frogs for.
Your Home Assistant is not a rigid checklist Sydney cleaner. They’re high-flex to the unique needs of your home, because every home is different. Mix and match your priorities all for the same flat hourly rate.
Our Match Guarantee for regular services also means you can try us risk-free – if you’re not 100% happy with your Home Assistant after they’ve had a chance to get to know the groove of your home, simply tell us why and we’ll organise a free replacement and provide your next service on the house!
How much time should I book for?
We suggest booking the amount of time based on your budget. If you’re not sure how much can be done in the time you’ve booked, don’t worry! Your Home Assistant will be really clear about what is possible as you discuss your priorities together (you can always add more time if you wish or trim down your priorities and rotate different tasks across services).
Kindly note, there is a minimum callout value for regular and once-off services. Pop over to the ‘Match Me Now’ button for pricing and service options.
Do I need to supply anything?
For hygiene reasons, your Home Assistant will ask to use your vacuum, mop/bucket and your preferred cleaning products that will be required to complete the tasks you have in mind for your service. Think cloths, brushes, multi-purpose, glass cleaner, floor cleaner etc. This also allows your Home Assistant to use what is suitable for any unique surfaces or preferences you have for your home.
Kindly note: Equipping your Home Assistant with a vacuum that doesn’t sound like a crop duster or stick vacuum that has way more than 10mins charge is a great start. If your equipment isn’t in top working order or you don’t have the tools needed for your requests, it may affect the outcome of your service so this needs to be kept in mind. Unsure? Simply check-in with your Home Assistant before your service on what you require, and they’ll be happy to assist.
What should I expect at my first service?
Every home is different, so whether you’re all about hospital corners or prefer a more laid-back vibe, your Home Assistant wants to know. They’ll take note of the details and quirks of your space, but if you’ve booked a once off service, it’s especially helpful to share your top priorities and preferences upfront. This ensures they can get right to the heart of what matters most to you within the time allowed.
If you’re a regular client, your Home Assistant will get better with every service to bring your home up to scratch and tailor their approach to best match how your household rolls – so feel free to provide feedback at any time! Whether it’s your first service or your fiftieth, the more you share, the more your Home Assistant can tailor your experience. You can send feedback directly to your Home Assistant or let us know through our team (we check in with you after your first service and regularly afterwards).
Get Pricing and Book Your Cleaner
It takes less than the time it takes to cook 2-minute noodles (seriously). Niggling Questions? We’re here for those!