Gifting

Gift the Family Clean Experience

So, you want to gift a Home Assistant to your family, friends, employees or colleagues? How very thoughtful of you!

How It Works

Want to know a secret?

You’ll come to find that this isn’t just the gift of clean floors and an empty laundry basket. Taking care of those things means you’re actually gifting more precious moments for quality family time, self-care, professional development and fun (*yep, the things you thought couldn’t be bought!*).

Lets help you get started

This is the ultimate gesture of thoughtfulness (go you!).

Who is this for? This is for..

You and your siblings

…to pitch in and gift your Mum to help lighten the load and give her more time for her (and those piano lessons she has always wanted to take)…

Developer Dave

…who has a 12 month project across different time zones ahead of him… (and needs a clean home for a clear mind).

Priya and Pravesh

…who just had their first baby… (and don’t need yet another hamper full of baby stuff).

Create your gift

Simply choose how much time you would like to gift.

I’d like to book... hours on a basis, for a period of

Gift Amount

Pricing is based on a flat hourly service rate of $45/hr/person and is equivalent to the selected frequency and term of the package purchase.

Please deliver gift via:

Recipient Email address*

Recipient Name*

Please type your message to the recipient below:

I Understand the Nitty Gritty
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The Nitty Gritty:

Packages are redeemable by one recipient and are non-transferrable
Packages are valid for 36 months from purchase date
Package purchases enjoy a complimentary Family Clean membership
Packages are activated at the time of booking using a unique code included on the voucher
Package purchases are non-refundable (excluding in the event that Family Clean are unable to match within our standard matching period).
Packages are not redeemable for cash or any other offer
Packages are available in Brisbane, Sydney, Melbourne, Perth, Adelaide and Canberra. (Please send us a friendly message if you wish to check location availability or are outside these areas before purchasing).
Package voucher purchases are for future redemption which are not inclusive of GST. Your service will not include GST unless your Home Assistant earns over the applicable threshold.

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FAQs

How is the package received after purchase?

The details of the package purchase are delivered instantly via email to the nominated recipient email address.

How is the package redeemed?

A unique experience code will be provided in the email after purchase, which can be popped into the booking form on our website to activate the package purchase. Once activated, we will get to work on matching a Home Assistant to get the service started.

Can I get a refund on a gift experience purchase?

Unfortunately we cannot offer refunds on a gift experience purchase (excluding in the event that Family Clean are unable to match a Home Assistant within our standard matching period. In this case, the refund will be made to the purchaser).

We are also unable to refund the difference for any unused voucher amount within the package validity period.

How long are packages valid for?

Gift packages are valid for 36 months from the date of purchase.

If you can’t match the gift recipient with a Home Assistant, what happens next?

In the event that Family Clean are unable to match the gift recipient with a Home Assistant within our standard matching period time, we will reach out to let you know and offer to refund the purchaser of the full gift experience amount.

What are your service locations?

We’re grateful to help clients with their homes in Brisbane, Sydney, Perth, Melbourne, Adelaide and Canberra. Please send us a friendly message if you wish to check location availability or are outside of these areas before purchasing.

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