WHAT MAKES US THE GOOD KIND OF DIFFERENT?

They say you cannot choose your family, but we are very selective with ours. And that’s what makes our service so consistently good. From the cleaners we recruit to the customer care advocates at HQ and our customers and their families, we value people above all else.

 

We have been there to welcome new babies home, support the big step of getting back into the workforce and to give families more precious time together. To do this, we only recruit cleaners who share our people-first values.

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WHEN YOU CHOOSE FAMILY
CLEAN, YOU GET...

METICULOUSLY TRAINED CLEANERS

Every home needs something diferent – and that’s why we teach your cleaner three ways to fold a t- shirt and four styles of making a bed. We find perceptive people and put them through a specially developed training program that covers every big and little thing we have learned since starting out in 1994.

A GOOD-OLD FASHIONED HONESTY POLICY

Valuing people above all else means being honest, always. Your cleaner will discuss your priorities with you and explain what can be achieved in your booking timeframe – so the only surprises you ever get are the good kind, like an ordered Tupperware drawer.

THE LUXURY OF CHOICE

Being an agency, we flex around your lifestyle. So whether you need a fill- in while your regular cleaner is on leave or more services added to your regular clean, all you have to do is ask and our Mother Ducks will make it happen.

A BRISBANE-WIDE NETWORK OF CLEANERS AND HOUSEKEEPERS

Across Brisbane, we have a network of cleaners who specialise in general and once-of cleaning. Once you make a booking, we jump straight onto matching you with a cleaner who can be there as soon as possible. With such a large network and customer support team, we make it easy to find the cleaner who is a natural fit for your home.

AN ECO TOUCH

We believe in making ethical choices, and that is why we only connect you with eco-friendly cleaners. Your home is cleaned with Australian and locally made brands that smell amazing and work even better, and your cleaner supplies all of these products as part of their service. No nasty chemicals, at no extra cost.

A CREW OF FAST MOVERS

We dispatch individual housekeepers for a personal touch, as well as small crews of two who divide and conquer. Your cleaner will cover every area of the home and work swiftly within their allocated time to ensure every task is finished immaculately.