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General Clean, No Strings Attached

We all know that familiar situation – laundry piling up, a dusty bathroom that’s been giving you the side-eye for weeks, or those forgotten corners of your home that *whisper*, “You’ll get to me eventually…”

We’ll match you with someone different to the average professional cleaner with a rigid cookie cutter checklist in hand. A Home Assistant who can turn your “eventually” into a Spring Clean power session focusing on the things that matter to you most – leaving your home looking (and feeling) just like yours.

This button ensures those dusty corners get a proper goodbye 👋

ONCE OFF CLEANING SERVICE

Why Family Clean For a Once Off Clean?

Why Family Clean For a Once Off Clean?

“Sometimes I just need a one-off miracle.” We hear that. A lot. Since 1994, Family Clean have been the matchmakers for home life – connecting folks who need a hand with those born to lend one. And, with over two decades of learning, kissing a few frogs and refining our knack for finding good people, we’ve been told we’re rather good at it.

Whether you’ve landed here looking for a quick break from the usual house cleaning grind, or to treat yourself to an extra pair of hands for meal-prep and a thorough floor clean ahead of a hectic week, we’ve got you. One-time or a couple of times, it’s home help your way.

Why Family Clean For a Once Off Clean?

How Your Once Off Cleaning Service Will Work

We’ve kept it pretty simple. Book the amount of time that suits your budget, prioritise your tasks and what you need and we’ll match you with a cleaner (aka, a Home Assistant), who’ll be just the person for the job.

Cleaning tasks your Home Assistant can help you with?

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Wiping counters

Of course.

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Dusting and sweeping

You bet.

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Laundry folding

Yep, they’ll probably even make you laugh while doing it.

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Walking the dog or feeding the plants

Yes, those too.

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Scrubbing the bathroom

Rescuing you from that build-up that’s been judging you for weeks.

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Organising chaos

100%

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Anything home life that lightens the load

They’re all over it!

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Fridge Cleaning

No more sticky shelves or mystery leftovers.

How to book a Once Off Service and next steps?

Whether you’re running a company, raising kids, or growing prize winning pumpkins, we can connect you with someone that can help with the juggle. Think of us as that friend who knows someone who’d be great for you. Only instead of awkward blind dates, we’re matching you with independent Home Assistants who get that “help” looks different from home to home. Because finding the right person to support at home changes everything.

Ready to kick back? Here’s how we make sure your once off clean goes off without a hitch and to make your visit count.

1.
Boooking a cleaner over the Phone

Book a cleaner online or over the phone

Book online in a snappy 60 seconds using our ‘Match Me Now button, or phone our friendly Client Experience Team (1300 121 041) and let them do the legwork for you. Once your booking lands safely with us, we’ll get cracking on finding your match.

2.
Finding match

Finding Your Match

High five—you made a great choice! While you celebrate, we’re matching you with a domestic house cleaner who’s just right for your home. We’ll introduce you to your match within a week and keep you updated along the way.

3.
Confirmation

Confirmation

Once we’ve got your match, we’ll send you a text and email with all the good stuff: your Home Assistant’s details, bio and a photo so you know exactly who is coming through your door. They’ll reach out to you shortly after to set up a date and time for your once off clean.

4.
The walk-through

Walk-through

A great cleaning service starts with great communication. On their first visit, your Home Assistant will chat through your priorities, quirks, what is achievable and expectations (because let’s be real, we all have them!). If extra time is needed, they’ll let you know—no surprises, just clarity.

5.

Payment

Payment is easy as pie. On the day, pay your Home Assistant directly by bank transfer or cash. Simple.

6.
Follow-Up

Follow-up

This isn’t a “book and forget” service. After your once off service clean, we’ll check in to make sure everything went smoothly. Heads up: don’t be surprised if you use this opportunity to turn this into a regular cleaning service.

FAQs

How much will a Barefoot Basics Service Cost?

Barefoot Basics is a flat rate of $50 per hour, per cleaner (paid directly to your cleaner on service days).

You choose how much time you’d like to book, with a minimum booking of 2 hours ($100).

There’s also a one-time $49 matching fee to pair you with the right person – and covers you for up to 6 months of replacements if needed.

 

How much time should I book for?

We suggest booking based on your budget and the size of your home.

Not sure? There’s a handy guide on the booking form, and your cleaner will be upfront about what’s achievable in the time you’ve booked. You can always adjust from there.

*A quick note: while our cleaners are amazing, they’re wonderfully human (not superhuman). They’ll need reasonable time to do the job well based on the size and condition of your home and to ensure the best results for your floors and bathrooms.

 

Do I need to supply anything?

Yes – your cleaner will use your vacuum, mop, bucket, and cleaning products. This keeps things hygienic and means they’re using exactly what’s right for your home’s surfaces and your personal preferences.

Think: floor cleaner, bathroom cleaner, toilet cleaner, glass cleaner – the things likely already in your laundry cupboard.

Not sure what you need? Here’s our suggested products and equipment list.

*One thing to keep in mind: if your equipment isn’t in great working order (say, your vacuum’s on its last legs or your stick vac only has the energy for a quick 10-minute clean), it may affect the outcome of your service.

 

What's included in Barefoot Basics?

Two words: floors, bathrooms. The big hitters that make your whole home feel cleaner and everything else easily managed.

  • ❌ No kitchens
  • ❌ No dusting
  • ❌ No laundry, dishes, or tidying
  • ❌ No extras

Want help with kitchens, dusting, laundry, tidying or high-flex for help with all things home life? Jump on over to our Home Assistant service. 

 

How can I be sure my cleaner has a squeaky clean track record?

We’re stringent in making sure all due diligence is done. Police checks, public liability insurance and references are all checked (and then double checked) for your peace of mind. We don’t stop there either – your cleaner has been personally interviewed and recruited based on their reliability and experience. Because we’ve been at this since 1994, we know how to find truly good people to be the extra pair of hands at home that you need.

 

Have more questions? We’ve got answers
Take me to all the FAQ’s

Get Pricing and Book Your Cleaner

It takes less than the time it takes to cook 2-minute noodles (seriously).
Niggling Questions? We’re here for those!

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What our Matches Say

With over 800+ 4.8 Star Google Reviews, we’re pretty chuffed to share our reputation as Australia’s most particular matchmakers for domestic cleaners in Australia.

“I was gifted a Family Clean voucher and it has been a god send! Rhiannon does a fabulous job, has awesome attention to detail, always asks if there is anything else she can do and completes the clean each week to an excellent standard. I would not hesitate to recommend Family Clean, easily the best matching service around!”

 

Ingrid L. Como

“Thank you for your service and business, it’s such a lifeline in these modern parenting (life!) where we don’t have that ‘village’ set up and feel often overwhelmed by the endless demands of parenting and work (and some semblance of balance).”

 

Cecilia L. Pymble

“What I didn’t expect was the immense care and support new and existing crews receive, no matter their background. FC is a joy to work with, and they do their best to make sure everyone feels best equipped to tackle any situation.”

 

Dillen J. Home Assistant

“They go above and beyond to make sure both yourself and the customers are getting the best experience possible. Their care and kindness are evident in every interaction I’ve had with them thus far!”

 

Jemma D. Home Assistant

Learn More

Want to know more?

We’re here for your curiosity! Learn more about booking a once-off or regular cleaning service.

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