“When you invite people to be more, they can amaze us with how much more they can be.” – Innovation Leader David Lee
This morning on my way to work I listened to a Ted Talk about the way in which our future careers are heading. We’ve all heard that robots are going to take over our jobs – but, Innovation Leader David Lee asks the question ‘what can we do about it’? He highlighted that we should start designing jobs that unlock our hidden talents and passions, to keep us relevant in the age of robotics. Take our service, for example, you could easily get a robot to clean your home. We are still in the early phases of simple vacuum and mop cleaning robots, but I assure you more is to come! So, why would you choose a human, when there is a more cost-efficient way of getting things done? It may seem obvious, but humanising our service is what we do best, it’s what we do different.
So, you’re probably half way through reading this thinking ‘well of course you humanise your service, you work with real people’, but that’s just the beginning. The unique advantage is within the type of people and the environment they choose to relish in. I’ll do my best to explain how…
People inspire people. We lean on others to build ourselves up and, in turn, help build them. Throughout life we find ourselves in a mixture of positive and negative work and social environments. Now, being in a positive place, like Family Clean, it has allowed me the time and headspace to take a step back to really appreciate where I am, and reflect on where I have come from. Here, job roles, both in the office and in your homes, are not defined down to a restricted, circumscribed function. Here, the job role is a place for growth, a place for continual innovation and team motivation. Family Clean Owner Joey talks about finding people who have a natural passion for serving others and thinking outside the box, because from there we have founded the magic of a more personalised service for your family. We train to strengthen an intuitive, empathetic thinking that goes beyond check-listed cleaning. We encourage and support our ‘family’ in a way that provides them the opportunity to shine, not only in your home but in their daily lives too.
It is also amazing to think of how much time we all spend at work, rather than with our families. Interestingly, Joey and Rowena actually started Family Clean from a seed of hope, an innate need for family we all share. From there, the family values that the business was built on drew customers and crews with the same love for family. Today, we relish in the beautiful Family Clean community, a place of belonging and happiness. Who thought you could find that in a job or service, right?
So, I ask you ‘what problems are you inspired to solve?’, ‘what talents do you want to bring to work?’ and ‘are you in an environment where you are given the scope to grow into the best possible you?’. For myself, having operated in a very restrictive working environment in the past and not actually realising it until I left, I have now recognised the anxieties it was bringing into my life. Innovation Leader David Lee discussed how we have largely created ‘single task’/‘robotic’ job roles in the workforce, and how these will be the first jobs to be replaced by robots. Who would have thought we would be talking about the importance of being able to be human in your job, but this is now a reality to be taken seriously. Let’s strive as a community to develop an emotive, creative environment no robot will ever be able to replace.
Ted Talk – ‘Why jobs of the future won’t feel like work’ – By David Lee