Family Clean customers are happy, happy, happy. We work hard to make sure of it and are always looking for ways to improve. How can we make sure our clients are getting the best from their cleaning team? Here are a few tips we have put together to help you make the most of your Family Clean service.
Prioritise your Tasks
Write a list of the chores you want your cleaning team to take care of, then list them in order of importance to you. If you can live without the bins being emptied but you want your bathroom floor clean enough to eat off, let us know so we know where to focus our time so it meets your needs.
Have a Schedule
Agree a weekly (or fortnightly) schedule with your cleaner. Go through your house room by room listing what you expect them to do. They can then work out how long it will take and you can make any adjustments as you go along. It is important that we understand your expectations, and that you understand what is possible in the time allowed.
Know How Long Things Take
Following on from point 2, know how long tasks take. Your cleaner can help work this out at your initial meeting. For example, cleaning the kitchen of a single person who eats out five times a week is much faster than cleaning the kitchen of a family with three kids, a dog, and a love of cooking complicated recipes.
Let us know Your Likes (and pet-hates)
Do you have a certain order you like the cushions on your couch arranged? Does the smell of a particular floor cleaner make you sneeze? Does having your toilet paper folded into a point drive you mad, or make you feel like you’re on holiday? If you arrive home after our cleaners have been in and all you notice is how the coffee-table books are in the wrong place, you won’t appreciate the clean and that’s not giving you good value. Ask!
We’ve been asked all sorts of questions by clients so don’t feel shy if there is something extra you need us to do such as alphabetize your spices. We promise we will always accommodate a request where possible.
Why not start now by asking how our regular cleaning service will transform your home.